Trusted by over 40,000 businesses and practitioners, upcover provides comprehensive insurance solutions designed to meet the evolving needs of healthcare professionals. Our coverage adapts as your practice grows, ensuring you remain protected at every stage.
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Delivering healthcare through digital platforms brings massive potential, but it also introduces complex risks. From telehealth consultations to AI-powered diagnostics and patient data platforms, upcover provides a tailored risk management toolkit built specifically for modern healthcare providers.
Our global insurance partners offer your business:
A digital health platform connects patients to clinicians through video consultations. A patient receives incorrect medical advice during a session, resulting in complications and a claim of professional negligence.
Our insurance partners can cover legal defence, settlement costs, and investigations related to telehealth misdiagnoses and errors made through digital consultation services.
A health tech company holds thousands of sensitive patient records. A system vulnerability exposes private information, leading to financial loss, reputational damage, and legal action.
Our insurance partners can cover incident response, breach mitigation support, and liability protection under one comprehensive policy built for digital healthcare companies.
Medical software is transforming the healthcare landscape — from diagnostics and patient tracking to health data analytics. But with innovation comes risk. upcover ensures medical software developers and vendors are protected by offering insurance solutions for digital health technologies.
Our global insurance partners offer:
A clinical decision support system fails to flag a critical symptom due to a software bug, resulting in patient harm and legal action.
Our insurance partners can cover liability for software errors, legal defence costs, and compensation tied to digital health product failures.
A health analytics tool stores patient records on the cloud, which is later compromised due to misconfigured security settings.
Our insurance partners can cover incident response, breach mitigation support, and liability protection under one comprehensive policy built for digital healthcare companies.
Hospitals and clinics in Australia face a complex web of risks — from malpractice claims to cyber threats. upcover partners with global insurers to provide comprehensive, institution-wide protection to safeguard your patients, practitioners, and operations.
Our global insurance partners offer:
A patient sues a hospital following complications from a routine procedure, alleging professional negligence.
Our insurance partners can provide coverage for legal defence costs, compensation payouts, and costs related to investigations or hearings.
A hospital’s IT systems become compromised by malicious software, potentially affecting operations and delaying treatments, triggering an investigation.
Our insurance partners provide access to incident response resources and potential coverage for certain business interruption costs which can reduce downtime and financial loss.
General practitioners and medical specialists provide healthcare services across Australia in various settings including individual practices, in clinics, or telehealth consultations. upcover can provide you with insurance options that can protect you from certain risks associated with modern practice.
Our global insurance partners offer:
A GP conducts a virtual consultation and misses a serious underlying condition. The patient sues for professional negligence.
Our insurance partners can provide professional indemnity coverage which can assist with legal defence costs and compensation payments.
A small practice’s patient management system is breached, exposing confidential records.
Our insurance partners offer coverage for incident response expenses, access to incident response experts, regulatory defence costs, and privacy liability protection.
Speech pathologists, dietitians, and other allied health professionals in Australia rely on upcover to manage their unique risks. Whether you work remotely or in-person, we offer coverage tailored to your practice.
Our global insurance partners offer:
A dietitian in Hobart provides incorrect guidance during a telehealth session, leading to a claim of negligence.
Our insurance partners may cover legal defence, settlement costs, and claims related to telehealth services.
A speech therapist in the Gold Coast experiences a ransomware attack that compromises confidential patient health information, triggering OAIC notification requirements and a class action from affected clients.
Our insurance partners provide comprehensive cyber coverage including incident response teams, legal defence costs, regulatory penalties, client notification expenses and reputation management support to rebuild client trust.
Working in mental health is a vital and challenging profession. Whether you’re offering online therapy, running a wellness clinic, or using digital tools for client care, upcover ensures you’re protected against the unique risks faced by mental health professionals in Australia.
Our global insurance partners offer:
A psychologist in Sydney provides advice during an online session that results in unintended harm to the client, leading to a professional negligence claim.
Our insurance partners can provide comprehensive coverage for legal defence costs, compensation payments, and claims for errors in telehealth services specific to Australian healthcare standards.
A counsellor’s practice in Melbourne suffers a cyberattack, exposing client records and triggering legal action under the Privacy Act.
upcover’s insurance partners can provide cover for incident response, liability protection, and financial support to recover from data breaches and cyber events.
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Protects your organisation from cyber incident response costs, cyber extortion and ransom payment, cyber crime & more.
Protects your healthcare business from damage to physical assets, loss of electronic health record loss, and equipment breakdowns, where detailed in your policy.
Provides protection for healthcare professionals from third party injury claims arising from clinical activities, including coverage for legal defence costs.
Protects your business from any financial loss that may occur as a consequence of a cyber incident.
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Offers reimbursement for any ransom payments that have been made directly due to a cyber extortion incident.
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Covers any restoration expenses incurred directly as a result of a cyber incident.
Ensures coverage for any financial losses stemming from civil liability claims associated with the provision of your professional services throughout the policy duration.
Covers any direct financial loss your startup incurs due to dishonest actions undertaken by an employee during the coverage period.
Coverage extends to include any losses you may experience as a result of an investigation launched within the insurance period in response to accusations of defamation, libel, or slander.
Provides worldwide coverage, excluding US & Canada, for third party injury claims arising from your clinical or healthcare business activities.*
Contributes toward the costs of attending court for covered claims, providing a daily allowance up to the pre-agreed sub-limit.*
Assists with retaining specialist public relations consultants following a covered claim that may affect your professional reputation, up to a specified sub-limit.*
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