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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Alleged breach of privacy or health records legislation in the handling of sensitive client information, resulting in a claim or complaint.
Professional Indemnity Insurance may respond to claims arising from alleged breaches of privacy or health records obligations.
A complaint about your wellness services triggers a formal investigation by a regulatory body or professional association, resulting in legal costs.
Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.
Liability arising if your therapy work damages a client's belongings, premises or other third party property.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
Liability arising if a client claims your therapy advice or professional services caused harm, loss or financial damage, and seeks compensation.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Liability arising if your wellness services cause third party injury or property damage to a client, visitor or member of the public.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Alleged breach of privacy or health records legislation in the handling of sensitive client information, resulting in a claim or complaint.
Professional Indemnity Insurance may respond to claims arising from alleged breaches of privacy or health records obligations.
A complaint about your wellness services triggers a formal investigation by a regulatory body or professional association, resulting in legal costs.
Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.
Liability arising if your therapy work damages a client's belongings, premises or other third party property.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
Liability arising if a client claims your therapy advice or professional services caused harm, loss or financial damage, and seeks compensation.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Liability arising if your wellness services cause third party injury or property damage to a client, visitor or member of the public.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Claims examples
Real-world examples of how our insurance helps protect nursing and their client
Driving between appointments, a stone hits your windscreen and the crack quickly spreads. The glass is the only damage, but you need it replaced fast to stay on the road.
Windscreen damage is typically covered under a Comprehensive Motor Vehicle Policy and the basic excess may be removed.
While leaving a client’s home after a session, you accidentally knock over several items in the entryway and break an expensive ornamental vase.
Public Liability cover may respond to claims for accidental damage to third-party property arising from your business activities.
A client alleges that a therapist recommended a treatment program that was unsuitable for their condition, resulting in a worsening of their symptoms and additional medical costs. The client seeks compensation for the cost of further treatment and related financial loss.
Professional Indemnity insurance may respond to claims arising from negligent advice or recommendations made in the course of providing professional services, including associated legal defence costs.
At your clinic, you set up the room and accidentally knock over a client's laptop and phone left on a waiting room chair. Both screens crack. It happens during check-in. The client asks you to pay for repairs and replacement costs.
Public Liability cover may respond to claims for accidental damage to third-party property arising from your business activities.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
Benefits
Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.
FAQs
Insight
Coverage, risk management and compliance, explained in plain English.
Mar 16, 2023
Health & Wellness
Personal trainer insurance refers to professional indemnity insurance and public and products liability insurance for personal trainers to protect their occupation and fitness business.
Mar 16, 2023
Allied Health
Having the right insurance policy can provide therapists with the protection they need to avoid any serious financial consequences.
May 3, 2022
Health & Wellness
Because of the physical nature of personal training, injuries and accidents can occur.
We are digitising commercial insurance and risk management for small, mid-market and technology businesses. We work with a global network of underwriters, challenging legacy brokers and delivering market leading coverage to our customers.