Small Businesses
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Claims Advocacy

If an incident occurs that may lead to a claim, Upcover can assist with claim notification and provide guidance based on the policy terms and conditions

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Notify us of a claim

Claims are managed by insurers according to the policy terms, including definitions, conditions, exclusions, and limits. upcover assists with claim notification and communication during the process

Motor Insurance Claim

For accidents, damage, or theft involving cars, utes, trucks, buses or fleets. (Covers both personal & business vehicles

Liability Insurance Claim

Claims where you or your business may be legally liable, including Public & Product Liability, Professional Indemnity, and Directors & Officers / Management Liability.

General Insurance Claims

For Property damage, Liability claims, or business interruptions affecting your operations, assets, or third parties.

Cyber Insurance Claim

For cyber attacks, data breaches, or system outages affecting your business networks, customer data, or online operations

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How do I make a claim?

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General FAQ’s

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Tailored to your industry

Give us, or our insurance partner, a call or drop us a line at anytime. Our teams will endeavour to answer all enquires within 24 hours on business days

Hello@upcover.com

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Reply within 24hrs
Support@upcover.com

Cancelling your Policy

Reply within 24hrs
Complaints@upcover.com

Making a compalint

Reply within 24hrs

We are on a mission to digitise commercial insurance and become a top 10 insurance distributor within a decade, challenging legacy brokers, and delivering market leading coverage through our growing network of global underwriting partners.

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Speak with our specialist, Mon-Fri from 9am-9pm.

1300 872 683   
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Get help with your quote. We'll reply within 24hrs.

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Chat with our specialist, Mon-Sat from 9am-9pm.

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© 2026 upcover Pty Ltd ABN 17 628 197 437, Corporate Authorised Representative (CAR 1299211) of Experience Insurance Services Pty Ltd ABN 41 657 596 506, AFSL 539078. upcover arranges insurance products with selected insurers and underwriters. upcover does not compare all general insurers or insurance products available in the market.

The information contained on this website is general advice only and has been prepared without taking into account your individual needs, objectives and financial situation. It should not be relied upon as advice. All insurance products are subject to the terms, conditions, limits and exclusions contained in the relevant policy wording and Product Disclosure Statement.  Before deciding whether a particular insurance product is right for you, please consider your personal circumstances and read the relevant Product Disclosure Statement, Target Market Determination, Policy Wording, and Financial Services Guide.