Small Businesses
Tech Companies
Motor & Fleet

Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Employment Practices Liability

A staff member alleges unfair dismissal, workplace bullying, harassment or discrimination and pursues a formal claim for compensation.

Employment Practices Liability Insurance may respond to claims arising from alleged unfair dismissal, bullying or discrimination by employees.

Cyber Insurance

A phishing or ransomware event exposes payroll or tax data and disrupts your essential business systems and client services.

Cyber Insurance may respond to breach response costs, ransom payments, legal expenses, damages and regulatory penalties.

Investigation Costs

A formal regulatory inquiry is commenced into your professional activities, client records or conduct, resulting in significant legal costs.

Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.

Financial Institutions Insurance

An employee or third party uses fake bank details or fraudulent invoices to redirect client or business monies away.

Financial Institutions Insurance may respond to direct financial loss arising from employee dishonesty, fraud, forgery or fraudulent instructions.

Professional Indemnity

A BAS, payroll or lodgement error is alleged to cause penalties, overpayments or client financial loss, and a claim is made.

Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.

Employment Practices Liability

The Risks

A staff member alleges unfair dismissal, workplace bullying, harassment or discrimination and pursues a formal claim for compensation.

Risks Response

Employment Practices Liability Insurance may respond to claims arising from alleged unfair dismissal, bullying or discrimination by employees.

Cyber Insurance

The Risks

A phishing or ransomware event exposes payroll or tax data and disrupts your essential business systems and client services.

Risks Response

Cyber Insurance may respond to breach response costs, ransom payments, legal expenses, damages and regulatory penalties.

Investigation Costs

The Risks

A formal regulatory inquiry is commenced into your professional activities, client records or conduct, resulting in significant legal costs.

Risks Response

Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.

Financial Institutions Insurance

The Risks

An employee or third party uses fake bank details or fraudulent invoices to redirect client or business monies away.

Risks Response

Financial Institutions Insurance may respond to direct financial loss arising from employee dishonesty, fraud, forgery or fraudulent instructions.

Professional Indemnity

The Risks

A BAS, payroll or lodgement error is alleged to cause penalties, overpayments or client financial loss, and a claim is made.

Risks Response

Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Businesses covered

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Products

Coverages for Accountants & Bookkeepers

Professional Indemnity, Management Liability, and more for Accountants and Bookkeepers from leading insurers

Professional Indemnity

Covers negligence claims from third parties to help protect your business from professional errors

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Management Liability

Bundled insurance for executives and boards incl D&O, EPL, Statutory Liability and Tax Liability insurance

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Employment Practices Liability

Covers wrongful acts such as unfair dismissal or discrimination by employees or contractors

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Claim examples

Accountants & Bookkeepers claim examples

Real-world examples of how our insurance helps protect accountant and bookkeeper and their clients

Dispute Over Scope of Services
SCENARIO

A client claims an accountant failed to provide advice they believed was included in the engagement, resulting in a missed financial opportunity. The dispute escalates into legal action.

WHY IT’S COVERED

Professional Indemnity Insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Missed Compliance Deadline
SCENARIO

An accountant misses a company reporting deadline due to an internal oversight. The client incurs regulatory fines and alleges the delay caused financial and reputational damage.

WHY IT’S COVERED

Professional Indemnity Insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Bookkeeping Reporting Error
SCENARIO

A bookkeeper prepares quarterly BAS reports for a client. An error in GST calculations leads to underpayment of tax payments and penalties. The client claims the bookkeeper failed to meet professional standards and demands reimbursement.

WHY IT’S COVERED

Professional Indemnity insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Incorrect Tax Advice Claim
SCENARIO

An accountant provides tax planning advice to a small business client. After an ATO review, the advice is found to be incorrect, resulting in additional tax, interest and penalties. The client alleges the advice caused their financial loss and seeks compensation.

WHY IT’S COVERED

Professional Indemnity insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Dispute Over Scope of Services

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

A client claims an accountant failed to provide advice they believed was included in the engagement, resulting in a missed financial opportunity. The dispute escalates into legal action.

IS THIS COVERED?

Professional Indemnity Insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Dispute Over Scope of Services
SCEANRIO

An accountant misses a company reporting deadline due to an internal oversight. The client incurs regulatory fines and alleges the delay caused financial and reputational damage.

IS THIS COVERED?

Professional Indemnity Insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Missed Compliance Deadline
SCEANRIO

A bookkeeper prepares quarterly BAS reports for a client. An error in GST calculations leads to underpayment of tax payments and penalties. The client claims the bookkeeper failed to meet professional standards and demands reimbursement.

IS THIS COVERED?

Professional Indemnity insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Bookkeeping Reporting Error
SCEANRIO

An accountant provides tax planning advice to a small business client. After an ATO review, the advice is found to be incorrect, resulting in additional tax, interest and penalties. The client alleges the advice caused their financial loss and seeks compensation.

IS THIS COVERED?

Professional Indemnity insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.

Incorrect Tax Advice Claim
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Benefits

Why businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

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FAQs

Accountants & Bookkeepers insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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What factors might impact the cost of policy premiums of insurance for accountants?

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The cost of insurance for accountants in Australia varies depending on several factors. These typically include the nature and scope of your business activities, annual turnover, number of employees, location, claims history, and the cover limits and the applicable excess. For Commercial Motor cover, insurers also consider vehicle make, model, value, usage and driving history. Where additional covers such as Professional Indemnity or Cyber insurance are relevant to your operations, the services you provide and the sensitivity of data you hold may also affect your premium. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
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What factors might impact the cost of policy premiums of insurance for accountants?

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