Trusted by over 40,000 businesses and medical professionals, upcover offers insurance products that are comprehensive, tailored to the needs of Nursing, Residential Care Facilities and Aged Care, and scalable as your healthcare institution grows!
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As disability services embrace digital transformation through care apps, rostering platforms, remote monitoring tools, and NDIS-compliant systems, providers face growing complexity in risk management. Whether you’re supporting clients in-home or via community programs, upcover helps protect your mission, with insurance tailored to the unique challenges of modern disability care.
Our global insurance partners offer your business:
An NDIS provider experiences a phishing attack that compromises participant information, including support plans and health records. The breach triggers regulatory notification requirements and legal scrutiny.
The insurance upcover offers may include breach response support, legal liability coverage, and PR crisis assistance — all under a comprehensive cyber and privacy protection policy.
During a community outing, a participant is injured due to a lapse in supervision by a support worker. The family files a claim against the provider for negligence and breach of duty of care.
Our insurance partners offer liability protection for personal injury claims, including legal defence, settlements, and compliance support — helping disability services continue their work with confidence.
Today’s aged care sector is more digitally connected and regulated than ever. From residential care homes to in-home services, providers face growing responsibility in safeguarding vulnerable individuals, all while navigating new technologies, regulatory scrutiny, and operational risks. upcover offers specialised insurance solutions designed to protect aged care providers across every touchpoint of care.
Our global insurance partners offer your organisation:
A care home uses a digital platform to manage daily care routines. A technical glitch results in a missed meal and medication dose for a resident, causing health issues and a formal complaint from family.
Our insurance partners offer protection for errors stemming from digital systems, including professional indemnity, compliance investigations, and resident harm claims.
A phishing email allows attackers to access sensitive files containing residents’ medical and financial data. The breach triggers mandatory reporting, family concerns, and reputational damage.
The insurance upcover offers may include cyber breach containment, resident notification, legal defence, and crisis communications — all under one streamlined cyber protection policy.
Home and respite care services play a vital role in delivering personalised support where clients feel safest — their own homes. But with increasing reliance on mobile care platforms, in-home monitoring tools, and tight regulatory oversight, risks can emerge quickly. upcover helps safeguard your operations with insurance built for the realities of home-based and short-term care services.
Our global insurance partners offer your care business:
A client in temporary respite care experiences a medication error due to unclear handover documentation between regular and temporary staff. The family raises a formal complaint.
Our insurance partners offer coverage for lapses in short-term or handover-based care, including legal defence, compensation claims, and compliance breach investigations.
During a routine check-in, a client falls in their bathroom while the carer is preparing medication. The family claims negligence, stating that appropriate safety measures were not followed.
Our partners provide coverage for in-home incidents, including bodily injury claims, public liability, and support worker indemnity, helping home and respite care teams stay protected and focused on care.
Whether it’s community health visits, clinical assessments, medication administration, or tele-nursing support, nurses are at the frontline of care — often operating independently, across digital systems, and under strict clinical standards. upcover offers nursing providers protection tailored to your professional risks, digital workflows, and evolving compliance requirements.
Our global insurance partners offer your nursing business:
A community nurse administers the incorrect dosage due to a documentation mix-up on a mobile care platform. The patient suffers complications and a negligence claim is filed.
Our insurance partners offer coverage for clinical errors and mobile documentation issues — including legal defence, indemnity payouts, and support for APHRA investigations.
A nurse providing remote triage via video consult misinterprets a patient’s symptoms, resulting in delayed treatment and a complaint of clinical misadvice.
upcover’s insurance partners offer protection for telehealth-based care errors, covering professional indemnity, legal defence, and settlement costs for digital consultations.
Community support organisations deliver essential care, advocacy, and resources across housing, mental health, family services, and crisis support. Whether you’re coordinating volunteers, managing case files, or offering digital outreach programs, the nature of your work comes with unique responsibilities and risks. upcover helps you stay protected while continuing to support your community with care and confidence.
Our global insurance partners offer your organisation:
A community worker makes a recommendation in a family violence case that is later found to be inappropriate due to incomplete case file information. The family lodges a formal complaint.
Our insurance partners can provide protection for errors in casework and social assessments, including professional indemnity, legal defence, and review body investigations.
A volunteer delivering care packages accidentally injures a member of the public during a community outreach event. The organisation faces a public liability claim.
upcover’s policies can include public liability and volunteer protection — ensuring that your staff and volunteers are covered even during community events and outreach.
Most healthcare providers required professional indemnity to protect them consequences of giving incorrect professional advice or consulting services to clients
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Protects your organisation from cyber incident response costs, cyber extortion and ransom payment, cyber crime & more
Protects you and your business against any liability if someone is injured on your premises or while you are providing your healthcare services
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Protects executive directors, non-executive directors, Company Secretary or employees involved in the management of the organisation
Ensures coverage for any financial losses stemming from civil liability claims associated with the provision of your professional services throughout the policy duration.
Covers any direct financial loss your startup incurs due to dishonest actions undertaken by an employee during the coverage period.
Coverage extends to include any losses you may experience as a result of an investigation launched within the insurance period in response to accusations of defamation, libel, or slander.
Protects your business from any financial loss that may occur as a consequence of a cyber incident.
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Offers reimbursement for any ransom payments that have been made directly due to a cyber extortion incident.
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Covers any restoration expenses incurred directly as a result of a cyber incident.
Defends your business against any liabilities arising from injuries that occur on your premises or during the provision of your services.
Provides protection against claims made against your business related to products you've sold or supplied to a third party. This could involve a claim stemming from a defective product that caused injury to another person.
Provides coverage for any actions carried out by your agents, contractors, or employees while performing your services.
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Offers protection for your business against claims made against managers, directors and officers within your company.
Protects you for claims made against your company and its subsidiaries.
Shields your company from claims made by prospective, current, or past employees.
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