Free report + live webinar

Psychosocial risk what every Australian employer is now exposed to

Two lenses on the same problem: the regulator and system view from ReFresh, and the insurance view from upcover. Get the report, then join Skye and Harrison as they talk it through live.

Tue24Nov

Live webinar11am–12pm AEDT

The reportInstant access

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Inside the report

What has changed and why it matters now

Psychosocial safety is now regulated in every state and territory. Claims are rising quickly, and they are among the longest and most expensive a business can face.

161%

increase in serious mental health claims in the ten years to 2023-24

35.7 wks

median time off for a serious mental health claim, compared with 7.4 weeks across all serious claims

$288,542

average cost of a psychological injury claim in NSW in 2024-25

Sources: Safe Work Australia, Key WHS Statistics Australia 2025; NSW Treasurer, Workers Compensation Ministerial Statement, 18 March 2025, and answers to questions on notice, 21 May 2025.

What you’ll get

Nine pages, two perspectives

01What has changed and why it matters now

02NSW changes from 1 July 2026 and key dates

03What the regulator is looking forReFresh

04What enforcement looks likeReFresh

05How insurance responds, and which policy typically respondsupcover

06The founder’s defence: an eight-point checklist

07Founder to founder, and how we help

Live webinar

Join the conversation

Skye and Harrison will talk through this report in a live webinar for founders and business leaders, covering what regulators expect, where insurance stops, and the practical steps that protect your people and your business.

Your speakers

Skye TheodorouCo-founder and CEO, upcover

“My biggest lesson after our Series A was building a leadership function, so I wasn’t the everything person any more. Write it down, and get advice when you need it.”

Harrison KennedyFounder and CEO, ReFresh

“Most companies wait until something happens. We would rather run the process early, for our own team as much as for our customers.”

What this means for your business

Every business is exposed to psychosocial risk, whatever its size or industry. Knowing the law is a good start, and so is a healthy culture, but neither is a defence on its own. What protects a business is being able to show how it identifies and manages these risks, and having the right insurance in place if something still goes wrong.

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The information contained on this website is general advice only and has been prepared without taking into account your individual needs, objectives and financial situation. It should not be relied upon as advice. All insurance products are subject to the terms, conditions, limits and exclusions contained in the relevant policy wording and Product Disclosure Statement. Before deciding whether a particular insurance product is right for you, please consider your personal circumstances and read the relevant Product Disclosure Statement, Target Market Determination, Policy Wording, and Financial Services Guide.