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Corporate Travel

Corporate Travel Insurance

Corporate travel cover for Aussie teams. Help with medical, delays, luggage and travel risks, 24/7.

— The basics

What is Corporate Travel Insurance

Corporate travel insurance (business travel insurance) helps protect your people and your trip when work takes you away. It can help with overseas medical emergencies, delays, lost luggage and travel risk support.

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— Why it matters

Why is it important?

When work travel goes wrong, the extra costs and stress can hit fast. For Australian businesses, corporate travel insurance may help with overseas medical bills, cancellations, delays and lost luggage, so one trip issue does not cause a bigger setback for your team or budget.

— The Basics

What is

Corporate Travel

Corporate travel insurance (business travel insurance) helps protect your people and your trip when work takes you away. It can help with overseas medical emergencies, delays, lost luggage and travel risk support.

Ready to line it up? Start a quote.

— Why it Matters

Why is it important?

When work travel goes wrong, the extra costs and stress can hit fast. For Australian businesses, corporate travel insurance may help with overseas medical bills, cancellations, delays and lost luggage, so one trip issue does not cause a bigger setback for your team or budget.

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Coverage highlights

What is usually covered under Corporate Travel insurance

Here’s what this policy typically helps with. Exact cover depends on your insurer and policy wording.

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Overseas Medical Expenses

Travel risk insurance is designed to cover necessary overseas medical treatment and hospital costs if you get sick or injured while travelling for work, including tests, prescriptions and doctor fees.

Emergency Evacuation

Provides 24/7 assistance as part of corporate travel cover and pays for emergency transport, evacuation or repatriation when medically required, so you can reach care or return home safely.

Cancellation & Curtailment

A common business trip insurance benefit is to help with non-refundable travel and accommodation costs if a trip is cancelled or cut short for a covered unforeseen event.

Baggage & Personal Effects

Business travel insurance can pay for loss, theft or damage to baggage and personal belongings on a journey and reimburse essentials if baggage is delayed, misdirected or misplaced.

Personal Liability

Company travel insurance can protect you if you're legally liable for accidental injury to someone or damage to their property during work travel, including defence costs and expenses.

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Claims examples

Common Corporate Travel insurance claims

Simple, real-world examples to help you better understand how coverage might work with this policy.

Accidental damage claim
SCENARIO

While checking out of a hotel in Perth for a work visit, the traveller knocks over a display stand in the lobby, damaging it and cutting a guest’s hand. The hotel sends an invoice and the guest threatens legal action for costs and pain.

WHY IT’S COVERED

If you are legally liable for accidental injury to others or property damage on a trip, it can pay damages and defence costs, within limits.

Delayed or lost baggage
SCENARIO

Flying Sydney to Auckland for a conference, the airline misdirects the traveller’s suitcase. It doesn’t arrive until the next afternoon, so they buy essential clothing, toiletries and a spare shirt for the first day of meetings.

WHY IT’S COVERED

If baggage is delayed or misdirected, it can reimburse essential clothing and toiletries you need while waiting, within sub-limits.

Overseas medical care
SCENARIO

On a work trip to Singapore, an employee slips on wet tiles, fractures a wrist and needs hospital treatment, X-rays and a cast. They also need pain relief, follow-up checks and medical clearance before they can fly home.

WHY IT’S COVERED

It is designed to cover overseas medical costs for injury or sickness, plus evacuation or repatriation if medically necessary, within limits.

Cancelled business trip
SCENARIO

A Melbourne sales manager is due in Brisbane for a client pitch. The morning of departure they’re diagnosed with acute gastro and their doctor says they can’t travel. Flights and the hotel are non-refundable and the meeting is missed.

WHY IT’S COVERED

It is designed to cover non-refundable travel and accommodation costs if unexpected illness or injury stops the trip, within policy limits.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

While checking out of a hotel in Perth for a work visit, the traveller knocks over a display stand in the lobby, damaging it and cutting a guest’s hand. The hotel sends an invoice and the guest threatens legal action for costs and pain.

IS THIS COVERED?

If you are legally liable for accidental injury to others or property damage on a trip, it can pay damages and defence costs, within limits.

Accidental damage claim
SCENARIO

Flying Sydney to Auckland for a conference, the airline misdirects the traveller’s suitcase. It doesn’t arrive until the next afternoon, so they buy essential clothing, toiletries and a spare shirt for the first day of meetings.

IS THIS COVERED?

If baggage is delayed or misdirected, it can reimburse essential clothing and toiletries you need while waiting, within sub-limits.

Delayed or lost baggage
SCENARIO

On a work trip to Singapore, an employee slips on wet tiles, fractures a wrist and needs hospital treatment, X-rays and a cast. They also need pain relief, follow-up checks and medical clearance before they can fly home.

IS THIS COVERED?

It is designed to cover overseas medical costs for injury or sickness, plus evacuation or repatriation if medically necessary, within limits.

Overseas medical care
SCENARIO

A Melbourne sales manager is due in Brisbane for a client pitch. The morning of departure they’re diagnosed with acute gastro and their doctor says they can’t travel. Flights and the hotel are non-refundable and the meeting is missed.

IS THIS COVERED?

It is designed to cover non-refundable travel and accommodation costs if unexpected illness or injury stops the trip, within policy limits.

Cancelled business trip
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Benefits

Why businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

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Who it’s for

Who needs Corporate Travel insurance?

Types of businesses who might be contractually required or recommended to take out this insurance.

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Tech teams and startups

Conferences, partner visits and investor meetings. Travel risk insurance can help with medical issues, lost baggage and disruption on the road.

Construction and project managers

Site visits and interstate projects. Company travel insurance can help when plans change fast, trips are cut short, or delays cause extra costs.

Events, media and production crews

Travel with deadlines and gear. Business trip insurance can help when baggage is delayed, flights are cancelled, or someone needs urgent care.

Consultants and professional services

Short trips and tight timelines. Corporate travel insurance may help with cancellation costs, long delays and emergency medical bills that disrupt delivery.

Sales teams

Client meetings and demos across Australia or overseas. Business travel insurance can help if flights change, luggage goes missing, or someone gets sick away from home.

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Exclusions

Typical exclusions under Corporate Travel insurance?

Common examples of what is generally outside cover. Check the insurer policy wording to confirm the details.

War and Civil Unrest
SCENARIO

A trip is booked to a region affected by civil unrest and conflict, despite public warnings. Flights are cancelled, the traveller can’t safely reach the airportand they are injured during violent events. The business tries to claim extra costs and lost deposits.

WHY IT’S COVERED

Losses caused by war or civil unrest are commonly excluded. Some wordings only offer limited evacuation support in specific situations.

Professional Sport Cover
SCENARIO

During a conference trip, an employee signs up for paid training connected to a professional sporting event. They are injured during the session and need scans, treatment and time off. The claim includes medical bills, extra accommodation and changed flights.

WHY IT’S COVERED

Most policies exclude injury from training for or taking part in professional sport, unless the insurer agreed to cover it in writing.

Travel Against Advice
SCENARIO

An employee flies to Singapore for meetings even though their doctor advised they shouldn’t travel yet. Mid trip they collapse, need hospital care and a medical escort home. The business also loses prepaid flights and hotels when the trip is cut short.

WHY IT’S COVERED

Cover is usually excluded when travel is against medical advice, when someone is unfit to travel, or travelling to get treatment.

Illegal or Criminal Acts
SCENARIO

A staff member gets into a fight after a work dinner overseas and damages hotel property. They’re fined by local authorities and the business wants to claim the costs, plus extra accommodation while they deal with it.

WHY IT’S COVERED

Corporate travel policies usually exclude claims linked to illegal or criminal acts, including fines, penalties and related costs.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A trip is booked to a region affected by civil unrest and conflict, despite public warnings. Flights are cancelled, the traveller can’t safely reach the airportand they are injured during violent events. The business tries to claim extra costs and lost deposits.

WHY IT'S EXCLUDED

Losses caused by war or civil unrest are commonly excluded. Some wordings only offer limited evacuation support in specific situations.

War and Civil Unrest
SCENARIO

During a conference trip, an employee signs up for paid training connected to a professional sporting event. They are injured during the session and need scans, treatment and time off. The claim includes medical bills, extra accommodation and changed flights.

WHY IT'S EXCLUDED

Most policies exclude injury from training for or taking part in professional sport, unless the insurer agreed to cover it in writing.

Professional Sport Cover
SCENARIO

An employee flies to Singapore for meetings even though their doctor advised they shouldn’t travel yet. Mid trip they collapse, need hospital care and a medical escort home. The business also loses prepaid flights and hotels when the trip is cut short.

WHY IT'S EXCLUDED

Cover is usually excluded when travel is against medical advice, when someone is unfit to travel, or travelling to get treatment.

Travel Against Advice
SCENARIO

A staff member gets into a fight after a work dinner overseas and damages hotel property. They’re fined by local authorities and the business wants to claim the costs, plus extra accommodation while they deal with it.

WHY IT'S EXCLUDED

Corporate travel policies usually exclude claims linked to illegal or criminal acts, including fines, penalties and related costs.

Illegal or Criminal Acts
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Important: These scenarios are examples only. Policy exclusions may differ between insurers and policy wordings. Limits and sub-limits might apply. Always refer to your specific policy wording for complete details.

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Price factors

Factors affecting cost of Corporate Travel insurance

Your premium is based on your details and the cover options you choose. There is no one set price for every business.

What Affects your Corporate Travel Insurance premium?

Destinations

Where your team travels matters. Some countries cost more for medical care, so corporate travel insurance premiums can be higher for the USA, remote regions, or multi country itineraries.

Trip length

Longer trips usually mean more chance of delays, illness or lost bags. Insurers price business travel insurance using trip duration, plus the maximum days allowed per trip each year.

Number of travellers

Premiums often scale with how many people travel and how often. More travellers, frequent flights, or a wider employee mix can increase the cost of company travel insurance overall.

Cover options

What you choose to cover changes the price. Higher medical limits, added cancellation benefits and lower excess usually cost more, because the insurer may pay more in a claim.

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Explore more

Other cover types

Browse from a range of cover types to match your business’ unique needs.

Professional Indemnity

Covers negligence claims from third parties to help protect your business from professional errors

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Public & Products Liability

Covers injury & property claims from your services, products or at your business

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Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

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Management Liability

Bundled insurance for executives and boards incl D&O, EPL, Statutory Liability and Tax Liability insurance

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FAQs

Corporate Travel insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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