A property manager was dismissed after a dispute about performance and later alleged unfair dismissal, bullying and discrimination. The agency then had to respond to the claim, engage lawyers and manage the employment dispute.

Employment Practices Liability is designed to respond to employee claims alleging wrongful dismissal, harassment or discrimination, and can help with defence costs and covered loss.

A staff laptop was compromised and unauthorised access exposed buyers' IDs, tenancy applications and contact details. The agency had to investigate the incident, notify affected people and manage complaints and legal concerns.

Cyber Liability is designed to respond to data breach events with breach response services, breach response costs, and claims arising from security failure, data breach or privacy liability, subject to the policy terms.

An accounts staff member received an email that looked genuine and updated a supplier's bank details. A scheduled payment was then sent to the wrong account, and the agency later discovered the request was part of a fraud.

Cyber & Technology Liability is designed to respond to funds transfer fraud, invoice manipulation and related response costs where the loss is first discovered during the policy period and otherwise falls within the wording.

At an open home inspection, a prospective buyer slips on rainwater tracked through the entry and injures their wrist. They allege your agency failed to take reasonable steps to keep the inspection area safe and make a claim for medical costs and related losses.

Public Liability Insurance may respond to third party injury claims arising from your business activities, including defence costs and compensation where you are legally liable for the loss.