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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
A staff member alleges unfair dismissal, workplace bullying, harassment or discrimination and pursues a formal claim for compensation.
Employment Practices Liability Insurance may respond to claims arising from alleged unfair dismissal, bullying or discrimination by employees.
A phishing or ransomware event exposes client data, interrupts your systems and triggers urgent response costs and legal action.
Cyber Insurance may respond to breach response costs, ransom payments, legal expenses, damages and regulatory penalties.
A formal regulatory inquiry is commenced into your professional activities, client records or conduct, resulting in significant legal costs.
Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.
An employee or third party uses forged documents, false instructions or fraudulent methods to divert or steal business or client funds away.
Financial Institutions Insurance may respond to direct financial loss arising from employee dishonesty, fraud, forgery or fraudulent instructions.
Advice or professional services are alleged to be unsuitable, negligent or in error, causing client financial loss and a compensation claim.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
A staff member alleges unfair dismissal, workplace bullying, harassment or discrimination and pursues a formal claim for compensation.
Employment Practices Liability Insurance may respond to claims arising from alleged unfair dismissal, bullying or discrimination by employees.
A phishing or ransomware event exposes client data, interrupts your systems and triggers urgent response costs and legal action.
Cyber Insurance may respond to breach response costs, ransom payments, legal expenses, damages and regulatory penalties.
A formal regulatory inquiry is commenced into your professional activities, client records or conduct, resulting in significant legal costs.
Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.
An employee or third party uses forged documents, false instructions or fraudulent methods to divert or steal business or client funds away.
Financial Institutions Insurance may respond to direct financial loss arising from employee dishonesty, fraud, forgery or fraudulent instructions.
Advice or professional services are alleged to be unsuitable, negligent or in error, causing client financial loss and a compensation claim.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Claims examples
A few common situations, explained simply, so you know what claims can look like.
One morning you cannot open your practice system. A ransomware note appears and your client folders are encrypted. You pay IT experts to contain the attack, restore data and keep servicing urgent client requests while systems are down.
Cyber Insurance may respond to ransomware and cyber extortion costs, including business interruption losses, extra expenses and digital asset restoration costs.
You receive an email that looks like a known client, asking you to send a payment from a trust account to new bank details. The message is a fake. The transfer goes out before anyone spots it and you face demands to recover the missing funds.
Cyber & Technology Liability Insurance may respond to losses arising from funds transfer fraud or social engineering where a fraudulent electronic instruction causes a payment loss.
A staff member clicks a phishing link and their mailbox is accessed. Client files with TFNs and bank details are copied. You must investigate what happened, notify affected people and handle incoming complaints while keeping day to day work running.
Cyber & Technology Insurance is designed to respond to breach response costs following a data breach, including forensic investigation, legal advice, client notification costs and regulatory response costs.
You lodge a BAS and tax return for a client. Later, they get an ATO adjustment and penalties. They say your calculations were wrong and they relied on your advice, causing a financial loss. They demand settlement or compensation and you need to respond with your working papers.
Professional Indemnity insurance is designed to respond to claims arising from alleged negligence, errors or omissions in your professional services, including defence costs and compensation.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
Benefits
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