Select how you’d like to proceed with your insurance needs.
Talk to a real insurance expert on your time.
15-minutes consultation with licensed advisors
Perfect if you’re unsure about coverage needs
Get personalised recommendations
Already have coverage? Let’s simplify your service
Keep your current carriers & policies
Simple digital authorisation process
Seamless transition to better service

Small business insurance in New South Wales (NSW) usually means a few types of cover, not one policy. If you employ staff, workers compensation is required by law. If you deal with the public or work on other people's property, public liability is the cover most councils, landlords and clients ask for. On top of that, many businesses add cover for their premises, vehicles, stock or data, even though the law does not require it.
Employ staff? You almost certainly need workers compensation. Sell to the public or rent a shopfront? Someone will ask for public liability. Take a typical Sydney cafe with a few staff, a leased space and a delivery van. That is already three different covers before you have even opened.
Business insurance for any owner is rarely a single decision, and no one policy is compulsory for every business. What you need depends on what you do, who you employ, and who you deal with.
This page sorts the cover into three groups. It covers what the law requires, what a contract or licence can require, and what is worth considering for your own risks. The covers a business leans on most are often the ones no law requires, so it helps to look past the legal minimum.
No single policy applies to every business. A few covers are required by state law in certain situations. The rest are only required through a contract, lease or licence, not by law.
If your business employs staff, you generally need workers compensation insurance. A NSW employer is only exempt if it meets four conditions. It must pay $7,500 or less in wages a year, have no apprentice or trainee, not be part of a group of related businesses, and not be in a special industry. Those industries are taxi and hire-car driving, horse racing, and professional boxing, wrestling or combat sports, which need cover from the first dollar. Miss any one condition and you need a policy. SIRA lists the exemptions.
Staff include full-time, part-time and casual workers, and some contractors counted as deemed workers. You arrange cover through a licensed insurer. Most businesses use icare, the state's main insurer, while SIRA is the regulator.
As at August 2026, base scheme premium rates are frozen for the 2026-27 and 2027-28 financial years. Individual premiums can still change with your wages, business activity or claims history. For the details, see upcover's guide to workers compensation insurance in Australia and whether it is compulsory.
Every vehicle registered in NSW must have a Compulsory Third Party green slip. CTP pays for injuries you cause to other people in a car accident. It does not pay for damage to your vehicle, other vehicles, or property. For damage cover, a business needs separate commercial motor insurance, explained in upcover's guide to commercial motor and fleet insurance.
Some work comes with its own insurance rules. Residential building work over $20,000 including GST usually needs Home Building Compensation cover, unless an exemption applies. Registered design practitioners and professional engineers must hold professional indemnity insurance, and building practitioners join them from 1 July 2027. Some other registered jobs, such as conveyancers and architects, have their own professional indemnity rules. Check what applies to your exact licence.
Beyond the legal minimums, what you arrange depends on how you work. Use your situation, not the product name, to find what fits.
For a plain guide to each type, see upcover's guide to the types of business insurance in Australia.
Even when the law does not require it, the people you work with often do. Commercial landlords, councils, head contractors, market operators and clients often ask for public liability before a lease, approval, site access or job. Service contracts and government tenders may also ask for professional indemnity or cyber cover.
They usually ask for a certificate of currency showing your cover meets their limit. NSW council limits, what a certificate must show, and how it works in practice are covered in upcover's public liability insurance NSW guide.
New South Wales adds insurance duty to most insurance premiums. Public liability is charged at 9%. Some covers are charged at a lower 5%, including commercial motor and professional indemnity.
Since 1 January 2018, eligible small businesses can claim an exemption from this duty on public and product liability, professional indemnity, commercial vehicle and aviation insurance. To be eligible, your turnover must be under $2 million, counting any connected businesses, both last year and likely this year. You make the declaration yourself, once a year at renewal. A broker cannot make it for you. The full steps are covered in the public liability NSW guide linked above.
NSW pays for emergency services partly through a levy on insurance. The levy applies to property and motor cover, so whether you pay it depends on what your policy includes. Standalone public liability does not attract the levy. A business pack with property cover may include it on the property sections, so check your policy schedule. As at August 2026, the NSW Government is looking at replacing this levy with a broader property charge, but the change is not yet law.
Wondering about cost? Premiums depend on your occupation, turnover, payroll and the cover you select. See upcover's guide to how much business insurance costs in Australia.
Meeting the law is the minimum, not the full picture. Many of the covers a small business leans on are never required by law.
A public liability claim, a break-in, or a written-off work vehicle can each cost far more than the cover would. So can a ransomware attack or weeks of lost trade after a fire or flood. NSW has around 893,000 small businesses, and most rely on the kind of day-to-day work these risks could stop. The real question is not what you must hold. It is what your business could not afford to pay for on its own.
Consider a small retail business in Sydney. It has two part-time staff on a combined $60,000 payroll, a leased shopfront, a delivery van, and customer payment data. Here is how the covers line up.
This is illustrative. The right mix depends on your business, and cover is subject to the terms of each policy.
Start by checking what your contracts, lease and any licence ask for, so your cover matches their limits and wording. Then gather what an insurer needs. That is your ABN, occupation, estimated turnover, annual wages, staff numbers, locations, asset and stock values, any vehicles, and your claims history.
For many small businesses, cover can be arranged online, though some jobs need extra checks by the insurer. A certificate of currency is usually available once the policy is confirmed, where available for the relevant policy. If you are not sure what applies, upcover can help you work through the options.
upcover is a digital-first insurance broker helping Australian small businesses arrange insurance online. upcover may help arrange public liability, workers compensation, business pack, professional indemnity, commercial motor and cyber policies for eligible NSW businesses, subject to eligibility, with access to 80+ insurance partners.
For current legal, duty and scheme rules, check with Revenue NSW, SIRA or the relevant regulator. Ready to start? Find cover for your business through upcover, or explore public liability and professional indemnity directly.
upcover Pty Ltd ABN 17 628 197 437 is a Corporate Authorised Representative (CAR 1299211) of Experience Insurance Services Pty Ltd ABN 41 657 596 506, AFSL 539078.
Only a few covers are required by law: workers compensation if you employ staff above the exemption limit, a CTP green slip for any registered vehicle, and Home Building Compensation cover for residential building work over $20,000. Anything else is required by a lease, council, contract or licence, not by law.
It depends on how you work. Businesses that deal with the public usually take public liability, those with staff need workers compensation, businesses with premises use a business pack, and service providers take professional indemnity. Vehicles, data and tools each have their own cover.
A sole trader is not covered by workers compensation for their own injuries, because they are not their own employee. If a sole trader hires staff, those staff usually need cover. Many sole traders also take public liability, because councils, clients and market operators often ask for it.
Generally once you employ workers, unless you meet all four exemption conditions, including the $7,500 wage limit and the industry test set out above. Businesses in taxi, horse racing or combat-sport industries need cover from the first dollar of wages.
Eligible small businesses can have NSW insurance duty removed from public and product liability, professional indemnity, commercial vehicle and aviation cover. To qualify, your turnover must be under $2 million, counting connected businesses. You make the declaration yourself when the policy starts or renews.
No. A CTP green slip is required to register a vehicle and only covers injuries to people. Commercial motor insurance is separate and optional, and it covers damage to vehicles and property. A business with vehicles usually holds both.
The information in this article is general in nature and provided for informational purposes only. It does not constitute personal insurance, legal, tax, or business advice. NSW insurance rules, duty rates, scheme requirements, exemptions and thresholds vary by circumstance and can change. Always confirm current requirements with the relevant regulator, such as SIRA or Revenue NSW, or seek advice from a qualified professional. All insurance products arranged through upcover are subject to the terms, conditions, limits and exclusions contained in the relevant policy wording and Product Disclosure Statement. Before deciding whether a particular insurance product is right for you, please read the relevant PDS and consider your personal circumstances. upcover Pty Ltd ABN 17 628 197 437 is a Corporate Authorised Representative (CAR 1299211) of Experience Insurance Services Pty Ltd ABN 41 657 596 506, AFSL 539078. upcover arranges insurance products with selected insurers and underwriters and does not compare all general insurers or insurance products available in the market.
We are digitising commercial insurance and risk management for small, mid-market and technology businesses. We work with a global network of underwriters, challenging legacy brokers and delivering market leading coverage to our customers.