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Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Loading & Unloading of Registered Vehicles

Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.

Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.

Care, Custody & Control

Damage to a client’s property while it is in your possession, not in relation to the services performed.

Public Liability can include coverage for third party property that is damaged while in your possession.

Vicarious Liability

Liability arising from the acts of contractors or sub-contractors doing repair work on your behalf.

Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.

Products Liability

Liability from supplied fittings or materials causing third party injury or property damage.

The policy is designed to cover defence costs and compensation for covered products liability claims.

Public Liability

Liability arising if repair or install work causes third party injury or property damage.

The policy is designed to respond to claims, defence costs and compensation linked to handyman work.

Loading & Unloading of Registered Vehicles

The Risks

Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.

Risks Response

Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.

Care, Custody & Control

The Risks

Damage to a client’s property while it is in your possession, not in relation to the services performed.

Risks Response

Public Liability can include coverage for third party property that is damaged while in your possession.

Vicarious Liability

The Risks

Liability arising from the acts of contractors or sub-contractors doing repair work on your behalf.

Risks Response

Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.

Products Liability

The Risks

Liability from supplied fittings or materials causing third party injury or property damage.

Risks Response

The policy is designed to cover defence costs and compensation for covered products liability claims.

Public Liability

The Risks

Liability arising if repair or install work causes third party injury or property damage.

Risks Response

The policy is designed to respond to claims, defence costs and compensation linked to handyman work.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Products

Coverages for Handyman

Public and Products Liability, Tools of Trade, and more for handyman from leading insurers

Public & Products Liability

Covers injury & property claims from your services, products or at your business

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Tools of trade

Covers theft, damage or loss to work tools and equipment incl power tools, machinery and laptops

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Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

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Tax Audit

Covers professional costs in responding to a tax audit or tax dispute, this does not cover any tax penalty

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Claim examples

Handyman claim examples

Simple, real-world examples to help you understand what claims may involve for Handyman

Tool Theft
SCENARIO

Your ute is parked at home overnight with tools locked inside the canopy. Thieves force the lock, leaving visible damage and steal your drill set, saw and levels. You lose booked jobs while you replace what’s been taken.

WHY IT’S COVERED

Tools of Trade Cover may cover theft after forced entry to a securely locked vehicle or building, but not theft from the open air.

Damage to a parked car
SCENARIO

Opening the van to unload tools, a boxed pressure washer slides out and dents a parked car. The owner asks your handyman business to cover the repair costs.

WHY IT’S COVERED

Commercial Motor Vehicle Insurance can cover third party property damage when goods fall from your vehicle.

Injury to Others
SCENARIO

You leave a toolbox and ladder near the entry while repairing a door and patching a wall. A visitor trips, hurts their wrist and needs treatment plus time off work. They send you a demand for medical costs, lost wages and legal expenses.

WHY IT’S COVERED

Handyman Public Liability insurance may cover compensation and reasonable legal costs for accidental injury to others caused by your work.

Client Property Damage
SCENARIO

While mounting a TV bracket, you drill into a hidden water pipe. Water runs under the flooring and ruins a section of skirting and cabinetry. The client asks you to pay for repairs and makes a claim against your business.

WHY IT’S COVERED

Public Liability Insurance may respond to third party property damage claims arising from your business activities.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Tool Theft

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

Your ute is parked at home overnight with tools locked inside the canopy. Thieves force the lock, leaving visible damage and steal your drill set, saw and levels. You lose booked jobs while you replace what’s been taken.

IS THIS COVERED?

Tools of Trade Cover may cover theft after forced entry to a securely locked vehicle or building, but not theft from the open air.

Tool Theft
SCEANRIO

Opening the van to unload tools, a boxed pressure washer slides out and dents a parked car. The owner asks your handyman business to cover the repair costs.

IS THIS COVERED?

Commercial Motor Vehicle Insurance can cover third party property damage when goods fall from your vehicle.

Damage to a parked car
SCEANRIO

You leave a toolbox and ladder near the entry while repairing a door and patching a wall. A visitor trips, hurts their wrist and needs treatment plus time off work. They send you a demand for medical costs, lost wages and legal expenses.

IS THIS COVERED?

Handyman Public Liability insurance may cover compensation and reasonable legal costs for accidental injury to others caused by your work.

Injury to Others
SCEANRIO

While mounting a TV bracket, you drill into a hidden water pipe. Water runs under the flooring and ruins a section of skirting and cabinetry. The client asks you to pay for repairs and makes a claim against your business.

IS THIS COVERED?

Public Liability Insurance may respond to third party property damage claims arising from your business activities.

Client Property Damage
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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FAQs

Handyman insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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Do handymen need Public Liability insurance in Australia?

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Public Liability insurance is not legally required for handymen in Australia, but it is commonly expected. Many clients, builders and principal contractors require evidence of cover before work starts. Public Liability insurance is designed to cover your legal liability if a third party is injured or their property is damaged as a result of their business activities, subject to the policy terms, limits and exclusions.
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Do handymen need Public Liability insurance in Australia?

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What insurance do handymen typically have?

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The type of insurance handymen typically have depends on how they operate and the work they perform. Common coverage can include Public and Products Liability insurance for third party injury or property damage, Tools of Trade insurance for tools and equipment, Commercial Motor Vehicle insurance and Workers Compensation if you employ staff. Additional cover may be needed depending on your contracts, locations and business activities.
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What insurance do handymen typically have?

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What factors might impact the cost of policy premiums of insurance for handyman?

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The cost of insurance for handyman in Australia varies depending on several factors. For Public and Products Liability, these typically include the type of handyman work you perform, your annual turnover, number of employees, location of business activities, claims history, and the cover limit and excess you choose. For Commercial Motor cover, insurers also consider your vehicle make and model, value, how and where it is used, who drives it, and your driving history. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
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What factors might impact the cost of policy premiums of insurance for handyman?

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Blogs

From our blog

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Oct 12, 2023

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Tradies & Construction

Most Requested Handyman Services: A Guide for Success

Explore the most sought-after handyman services in Australia. From plumbing to plasterboard installation, discover key services for success. Plus, learn about the importance of handyman insurance.

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