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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Alleged breach of privacy or health records legislation in the handling of sensitive client information, resulting in a claim or complaint.
Professional Indemnity Insurance may respond to claims arising from alleged breaches of privacy or health records obligations.
A complaint about your OT services triggers a formal investigation by a regulatory body or professional association, resulting in legal costs.
Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.
Liability arising if your OT work damages a client's belongings, premises or other third party property.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
Liability arising if a client claims your OT advice or professional services caused harm, loss or financial damage, and seeks compensation.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Liability arising if your OT services cause third party injury or property damage to a client, visitor or member of the public.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Alleged breach of privacy or health records legislation in the handling of sensitive client information, resulting in a claim or complaint.
Professional Indemnity Insurance may respond to claims arising from alleged breaches of privacy or health records obligations.
A complaint about your OT services triggers a formal investigation by a regulatory body or professional association, resulting in legal costs.
Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.
Liability arising if your OT work damages a client's belongings, premises or other third party property.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
Liability arising if a client claims your OT advice or professional services caused harm, loss or financial damage, and seeks compensation.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Liability arising if your OT services cause third party injury or property damage to a client, visitor or member of the public.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Claim examples
Real-world examples of how our insurance helps protect massage therapists and their client
After a minor collision, your therapy aids and assessment kit in the car are damaged. You need replacements quickly so you can keep supporting clients without disruption.
Some Commercial Motor Vehicle policies may include tools of trade cover, which is designed to respond to loss or damage to tools and equipment carried in your insured vehicle as a result of an accident.
After providing a client with their regular learning and cognitive assessment you collect your belongings to leave the house, you drop some coloured paint and paint brushes damaging a real Persian rug. The client believes this is a game and rubs the paint into the carpet permanently damaging the $8,000 rug which you are now needing to replace or pay for.
Public Liability cover may respond to claims for accidental damage to third-party property arising from your business activities.
You have been treating a young patient for a number of years and recommend and provide a reference for them to rejoin schooling activities. The child experiences a number of episodes in their first weeks after returning to school and the parents claim you provided incorrect professional advice. They want you to pay for the school fees they are now out of pocket for.
Professional indemnity insurance may respond to claims arising from negligent advice or recommendations made in the course of providing professional services, including associated legal defence costs.
During a client assessment you offer the client some hard and solid foods to attempt eating, they struggle and choke leading to greater trauma and injury to the client.
Public Liability insurance is designed to cover third party injury claims and defence costs, arising from your business activities.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Having the right insurance policy can provide therapists with the protection they need to avoid any serious financial consequences.
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