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Public liability insurance may help protect your small business against claims for injury or property damage caused to a third party (a customer, supplier, or member of the public) in the course of your business activities, subject to policy terms and conditions.
It is not legally mandatory for every Australian business but is practically required by most councils, landlords, venues, and commercial clients before you can operate, access a site, or win a contract. Here is what it covers, what it does not, and what it costs in 2026.
TL;DR
Public liability insurance may cover third-party injury and property damage claims.It does NOT cover your employees, your own property, professional advice errors, or faulty workmanship.$10 million is the most common cover level for Australian small businesses. $5M is often not enough.Average cost: around $39/month for low-risk businesses. Higher for trades and high-footfall industries.Premiums are tax deductible. The market has been softening since 2025.
Subject to policy terms and conditions, public liability insurance may include cover for:
To see three real-world examples of how public liability claims arise for small businesses, and how a policy may respond, read our guide to what public liability insurance is and how it works.
Related: What is public liability insurance?
Understanding the exclusions is as important as understanding the coverage. Public liability insurance does not cover:
Public liability vs professional indemnity
A client slipping in your office is a public liability claim. A client losing money because of your advice is a professional indemnity claim. Many small businesses need both. If you provide professional services or advice, public liability alone does not address all your risk exposure.
Australian public liability policies are typically offered at three limits. The difference in annual premium between tiers is often surprisingly small, usually $100 to $300 per year, making the step up to higher cover relatively low cost for the additional protection.
$5 million. Suitable for low-risk, home-based operators with minimal public interaction and no contract requirements specifying a higher limit.
$10 million. The practical default for most Australian small businesses. It is the most common cover level purchased and is the minimum specified in many commercial contracts, council permits, and lease agreements.
$20 million. Required for commercial properties, shopping centre tenancies, larger construction sites, major events, and some council-managed spaces. Some state government tenders also specify this level.
Generally speaking, $10 million is the most common cover level held by Australian small businesses. It is the minimum specified in many commercial leases, council permits, and contractor agreements.
Related: Public and Products Liability Insurance at upcover
Based on 2026 market data, most Australian small businesses pay between $400 and $1,500 per year for $5 to $10 million cover. The average across all business types is approximately $39 per month. Cost is driven by:
Businesses with annual turnover under $2 million in NSW pay zero stamp duty on public liability and selected other business insurance premiums. This is a material saving worth confirming with your insurer or broker when purchasing.
Public liability insurance premiums are fully tax deductible as a business operating expense. After several years of premium increases between 2019 and 2025, the market has been softening since mid-2025. Many small businesses are seeing flat or slightly reduced premiums at renewal for the first time in years.
There is no single Australian law requiring every business to hold public liability insurance. However, it is practically mandatory in most situations because:
Operating without it does not mean you are breaking the law. It means you cannot access most venues, win most commercial contracts, or operate in most public spaces. It also means you are personally exposed to the full cost of any successful claim.
Related: Sole trader insurance in Australia
Related: Small business insurance options at upcover
upcover is a digital-first insurance broker helping Australian small businesses arrange public liability insurance and other business cover quickly and without the paperwork. upcover arranges public and products liability insurance for businesses across 4,000+ occupations in Australia.
upcover is a Corporate Authorised Representative (CAR 1299211) of Experience Insurance Services Pty Ltd ABN 41 657 596 506, AFSL 539078.
Subject to policy terms, public liability insurance may cover legal defence costs and compensation if a third party (customer, supplier, or member of the public) is injured or their property is damaged due to your business activities. Most policies also include products liability for claims arising from goods you sell or supply.
Most Australian small businesses pay between $400 and $1,500 per year for $5 to $10 million cover, with a market average of approximately $39 per month for lower-risk businesses. Cost varies by industry, turnover, cover limit, location, and claims history. Premiums are tax deductible as a business operating expense.
For low-risk, home-based operators with no commercial contracts or venue requirements, $5 million may be sufficient. For most other businesses, $10 million is the practical minimum and is the most common limit specified in commercial leases, council permits, and contractor agreements. Upgrading from $10 million to $20 million typically adds only $100 to $300 per year.
It is not legally mandatory for every Australian business. However, it is practically required by most councils, commercial landlords, head contractors, and government clients before you can operate, access a site, or win a contract. Operating without it means being personally exposed to the full cost of any third-party claim.
Public liability does not cover employee injuries (workers compensation), damage to your own property (business pack insurance), professional advice errors (professional indemnity), faulty workmanship rectification costs, intentional acts, or road vehicle incidents. Understanding the exclusions is as important as knowing what is covered.
Sole traders are personally liable for any successful claim made against their business. Unlike a company structure, there is no corporate entity to absorb the cost. Most sole traders who interact with clients, work on client premises, or operate in public spaces hold public liability insurance for this reason. For a complete guide to insurance for sole traders, see our dedicated article.
The information in this article is general in nature and provided for informational purposes only. Cost data referenced is drawn from publicly available 2025 and 2026 Australian insurance market data. Actual premiums vary by individual business circumstances. The insurance information has been prepared without taking into account your individual needs, objectives or financial situation. It should not be relied upon as personal advice. All insurance products arranged through upcover are subject to the terms, conditions, limits and exclusions contained in the relevant policy wording and Product Disclosure Statement. Before deciding whether a particular insurance product is right for you, please read the relevant PDS and consider your personal circumstances. upcover Pty Ltd ABN 17 628 197 437 is a Corporate Authorised Representative (CAR 1299211) of Experience Insurance Services Pty Ltd ABN 41 657 596 506, AFSL 539078. upcover arranges insurance products with selected insurers and underwriters and does not compare all general insurers or insurance products available in the market.
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