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This exclusion applies to financial losses caused by credit card chargebacks, merchant-processing errors, or interchange-fee disputes. For example, if a client reverses a card payment after a job, the insurer will not reimburse the business. These are commercial payment risks rather than insurable events. Why it matters: It clarifies that insurance protects against loss or damage—not non-payment or transaction disputes.
This exclusion applies to financial losses caused by credit card chargebacks, merchant-processing errors, or interchange-fee disputes. For example, if a client reverses a card payment after a job, the insurer will not reimburse the business. These are commercial payment risks rather than insurable events. Why it matters: It clarifies that insurance protects against loss or damage—not non-payment or transaction disputes.
We are digitising commercial insurance and risk management for small, mid-market and technology businesses. We work with a global network of underwriters, challenging legacy brokers and delivering market leading coverage to our customers.