Commercial Insurance

Bodily Injury

Physical harm to individuals resulting from cyber incidents, such as medical device failures, infrastructure disruption, or industrial control system attacks.

Dependent Service Interruption

Disruption experienced by the insured due to failure at a service provider or third-party dependency.

Service Degradation

Reduction in system performance or quality without complete outage.

Service Interruption

A temporary unavailability or degradation of a service due to a cyber event, causing operational disruption.

Third-Party Dependency

Operational reliance on external parties whose failure could impact the insured’s operations.

Third-Party Liability

Legal obligations to compensate external parties for damages resulting from a cyber incident affecting their data, systems or operations.

Business Interruption

Loss of income or increased operating costs resulting from disruption to normal business operations caused by a covered cyber event.

First-Party Cover

First-Party Cover refers to coverage for losses of own assets or property suffered by the insured.

Third-Party Cover

Third-party cover refers to coverage for claims made against an insured by other parties for damages, injuries, or losses the insured is alleged to have caused.

eHealth Insurance

Insurance coverage for healthcare businesses providing services through digital platforms.

Specified Tools of Trade

Individually listed and valued tools that are insured for their specific replacement amount as shown in the policy schedule.

Third-Party Property Damage

Accidental physical loss of or damage to property owned by someone other than the insured.

Tools of Trade Cover

Insurance that protects portable tools and equipment from theft, accidental damage, or loss caused by insured events.

Trade Pack Insurance

A bundled policy providing combined protection for business risks such as liability, tools, and other essential covers under one contract.

Unspecified Tools of Trade

Lower-value tools insured collectively up to set monetary limits without being individually listed in the policy.

Legal Liability Cover

Legal Liability Cover protects businesses against claims for injury or property damage caused to others.

Contract Works Insurance

Contract Works Insurance covers a building site against accidental loss or damage during the build.

Construction Period

Construction Period is the time between the start and completion of building work covered by the policy.

Practical Completion

Practical Completion is when construction is finished and ready for use, except for minor defects.

Defects Liability Period (DLP)

Defects Liability Period is the post-completion timeframe for fixing faults in finished work.

Delay in Start-Up (DSU)

Delay in Start-Up cover reimburses lost income caused by project delays after insured damage.

Existing Structures Cover

Existing Structures Cover protects the parts of a property built before new construction work began.

Principal Supplied Materials

Principal Supplied Materials are materials a client supplies that the builder's policy still covers.

Surrounding Property Damage

Surrounding Property Damage cover pays for damage that building work causes to nearby property.

Temporary Structures Cover

Temporary Structures Cover pays out if site huts, scaffolding, or fencing are damaged or stolen.

Transit Cover (Goods in Transit)

Transit Cover protects tools, materials, and equipment while they are moved between sites.

Hired-In Plant Cover

Hired-In Plant Cover protects machinery rented from others against damage or theft.

Landlord Liability

Landlord liability cover pays to fix damage that a tenant accidentally causes to a building they rent.

Testing and Commissioning Cover

Testing and Commissioning Cover protects new systems or equipment while they are tested before use.

Contract Value

Contract Value is the total project amount insured under a Contract Works policy.

Free Issue Materials

Free Issue Materials means goods a principal supplies at no cost, which stay covered by the policy while they remain on site.

Rectification Costs

Rectification Costs are the expenses needed to fix faulty work or repair the damage that it causes.

Unattended Vehicle Exclusion

Unattended Vehicle Exclusion means theft is not covered if a car, van, or ute is left open or unlocked.

Principal-Controlled Insurance Program (PCIP)

A Principal-Controlled Insurance Program is one policy that a client buys to cover contractors on a project.

Contractor-Controlled Insurance Program (CCIP)

A Contractor-Controlled Insurance Program is one policy that a head contractor arranges. It covers every subcontractor working on the job.

Product Liability (Personal Injury & Property Damage)

Legal liability for personal injury or property damage caused by defective products.

Products & Completed Operations Liability

Liability arising from products sold or work completed after leaving the insured's control.

Insured Products

Goods manufactured, sold, supplied, or distributed by the insured as defined in the policy.

Post-Sale Injury (Products)

Injury occurring after a product has been sold and left the insured's possession.

Post-Distribution Injury (Products)

Injury occurring after a product has been distributed into the market.

Third-Party Injury (PPL)

Bodily injury to persons not party to the insurance contract caused by insured products.

Third-Party Property Damage (PPL)

Damage to property belonging to third parties caused by insured products.

Product Liability (Legal Liability & Indemnity)

The legal obligation to compensate for harm caused by defective products.

Indemnity for Product Liability

Compensation or protection against losses arising from product liability claims.

Completed Operations Exposure (Products)

Liability risk arising from work completed by the insured that later causes harm.

Private Label Product

A product manufactured by one company but sold under another company's brand.

Rebranded Product

A product sold under a different brand name from its original manufacturer.

Imported Product

A product brought into Australia from overseas for sale or distribution.

Seller of Record

The party identified as the seller in a transaction with a consumer.

Hospitality Insurance

This is insurance cover made for businesses in the hospitality trade.

Public Liability (Hospitality)

Cover for injury or property damage claims by third parties at a hospitality venue.

Liquor Liability

Cover for liability linked to the service and consumption of alcohol.

Food & Beverage Liability

Cover for liability arising from the preparation and service of food and drinks.

Insured Premises (Hospitality)

This is the site, or the group of sites, covered under a hospitality insurance policy.

Hospitality Operations

The range of business activities that a hospitality venue carries out.

On-Premises Injury (Hospitality)

Bodily injury suffered by a person while present at the venue.

Off-Premises Injury (Hospitality)

Bodily injury away from the venue that is still linked to its business operations.

Food Poisoning Liability

Legal liability for illness caused by food the insured served.

Allergen Exposure (Hospitality)

Liability for allergic reactions caused by food served to a customer.

Customer Property (Hospitality)

Personal items and valuables that a customer brings to a hospitality venue.

Loss of Customers' Property (Hospitality)

Loss of or damage to a customer's personal property at a hospitality venue.

Customer Injury Claim

A claim by a customer for injury suffered at a hospitality venue.

Event-Related Liability

Liability from events held at or run by a hospitality business.

Temporary Structure Liability

Liability for harm caused by temporary structures such as marquees or stages.

Property Insurance

Insurance cover for property against damage, loss, or destruction.

Building Insurance

Building insurance covers the structure of a building, including its fixtures and fittings.

Contents Insurance

Insurance cover for personal belongings inside a home or business.

Home Insurance

Insurance that combines building and contents cover for a residential home.

Residential Property

Property used mainly as a home, rather than for business or investment purposes.

Commercial Property

Property used for business purposes, such as an office or warehouse.

Insured Property (Property)

The specific property that a policy covers.

Perils Cover

Insurance cover against specific dangerous events that can cause loss or damage.

Fire Damage (Property)

Damage to insured property caused by fire, smoke, or firefighting efforts.

Storm Damage (Property)

Damage to insured property caused by storms, including wind, rain, hail, or storm-driven debris and flying objects.

Flood Damage (Property)

Damage to insured property caused by water that overflows from a river, lake, dam, or canal.

Water Damage (Property)

Damage to insured property caused by water from various sources, such as burst pipes or leaking appliances.

Escape of Water (Property)

Property damage caused by water escaping from pipes, tanks, or appliances.

Burst Pipes (Property)

Damage to a commercial building caused when a water pipe suddenly bursts or ruptures without warning.

Hail Damage (Property)

Damage to insured property caused by falling hailstones during a severe storm.

Impact Damage (Property)

Damage to property caused by a sudden collision with an external object.

Theft or Burglary (Property)

Loss of insured property that occurs through theft or forced burglary at the premises.

Malicious Damage

Intentional damage to property caused by third parties.

Glass Breakage

Insurance cover for the accidental breakage of glass in an insured building.

Roof Damage

Damage to the roof of an insured commercial building, typically caused by severe storms, hail, or impact.

Accidental Damage

Sudden physical damage to property that happens by accident.

Tenant's Improvements

Improvements a tenant makes to a rented property.

Fixtures & Fittings

Items that are permanently fixed or fitted to the interior structure of a commercial building.

Outbuildings

Detached structures on a property, separate from the main building.

Garages

Structures used for housing vehicles, either attached to or apart from the building.

Sheds

Detached storage structures found on a property.

Landscaping Damage

Cover for damage to gardens, lawns, trees, and other outdoor landscaping features caused by an insured event.

Temporary Accommodation

Pays for the cost of temporary accommodation if your property is damaged and cannot be lived in.

Loss of Rent

Cover for the rental income landlords lose while a damaged property cannot be rented out to tenants.

Business Interruption (Property)

Cover for lost income and increased costs following property damage.

Debris Removal

Cover for removing and disposing of debris after an insured event.

Professional Fees (Property)

Cover for professional fees incurred in relation to property claims.

Keys & Security

Cover for the cost of replacing locks and security keys following theft, a break-in, or lost keys at the insured premises.

Valuables Cover (Property)

Specific cover for high-value items, such as jewellery, watches, art, and other valuables.

Portable Contents (Property)

Cover for contents taken outside the insured premises.

Portable Electronics (Property)

Cover for laptops, tablets, mobile phones, cameras, and other devices that you carry with you.