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Insurance Documents

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Service Level Agreement (SLA)

SLAs list measures such as uptime, response time, and remedies for breaches. In cyber insurance, a provider's failure to meet its SLA can trigger contingent business interruption cover, or factor into recovery claims against that provider.

Related Term

All Category

SLAs list measures such as uptime, response time, and remedies for breaches. In cyber insurance, a provider's failure to meet its SLA can trigger contingent business interruption cover, or factor into recovery claims against that provider.

Related Term

All Category

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