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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.
Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.
Damage to a client’s property while it is in your possession, not in relation to the services performed.
Public Liability can include coverage for third party property that is damaged while in your possession.
Liability arising from the acts of contractors or sub-contractors carrying out carpet cleaning work for you.
Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.
Liability from supplied stain treatments or products causing third party injury or property damage.
The policy is designed to cover defence costs and compensation for covered products liability claims.
Liability arising if carpet or upholstery cleaning causes third party injury or property damage.
The policy is designed to respond to claims, defence costs and compensation linked to cleaning work.
Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.
Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.
Damage to a client’s property while it is in your possession, not in relation to the services performed.
Public Liability can include coverage for third party property that is damaged while in your possession.
Liability arising from the acts of contractors or sub-contractors carrying out carpet cleaning work for you.
Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.
Liability from supplied stain treatments or products causing third party injury or property damage.
The policy is designed to cover defence costs and compensation for covered products liability claims.
Liability arising if carpet or upholstery cleaning causes third party injury or property damage.
The policy is designed to respond to claims, defence costs and compensation linked to cleaning work.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Public and Products Liability, Tools of Trade, and more for carpet & upholstery cleaner from leading insurers
Claim examples
Simple, real-world examples to help you understand what claims may involve.
On the way to a carpet or upholstery cleaning job, a stone flicks up and cracks your windscreen. The glass is the only damage, but you need it replaced quickly so you can get to your next booking and keep the day running smoothly.
Windscreen damage is typically covered under a Comprehensive Motor Vehicle Policy and the basic excess may be waived.
A customer drops off an heirloom rug for cleaning and you store it overnight in your workshop. A burst pipe floods the storage area and the rug is water-damaged. The customer seeks the cost to repair or replace it.
Care, Custody and Control is a benefit commonly included under Public Liability insurance. It may respond to property damage claims where client property has been left in your care.
After you finish a deep clean, you place a warning sign but a client’s visitor steps onto the damp carpet, slips and sprains their wrist. They claim medical costs and loss of income and name your business in the demand.
Public Liability insurance for cleaner work can respond to third party injury claims from an accident at a client site.
While pre-spraying a lounge room carpet, your hose connector pops off and water runs under a timber skirting, lifting the boards. The homeowner invoices you for repairs and replacement materials after the floor warps.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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