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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.
Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.
Damage to a client’s property while it is in your possession, not in relation to the services performed.
Public Liability can include coverage for third party property that is damaged while in your possession.
Liability arising from the acts of contractors or sub-contractors carrying out window cleaning work for you.
Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.
Liability from supplied glass treatments or products causing third party injury or property damage.
The policy is designed to cover defence costs and compensation for covered products liability claims.
Liability arising if window cleaning work causes third party injury or damage to nearby property.
The policy is designed to respond to claims, defence costs and compensation linked to cleaning work.
Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.
Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.
Damage to a client’s property while it is in your possession, not in relation to the services performed.
Public Liability can include coverage for third party property that is damaged while in your possession.
Liability arising from the acts of contractors or sub-contractors carrying out window cleaning work for you.
Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.
Liability from supplied glass treatments or products causing third party injury or property damage.
The policy is designed to cover defence costs and compensation for covered products liability claims.
Liability arising if window cleaning work causes third party injury or damage to nearby property.
The policy is designed to respond to claims, defence costs and compensation linked to cleaning work.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Claim examples
Real-world examples of claims window cleaners may face.
After finishing a commercial window cleaning job, your securely locked van is broken into overnight. Water-fed poles, hoses and tools worth $4,500 are stolen, forcing you to cancel jobs while replacing equipment.
Tools of Trade insurance may respond to theft from a securely locked vehicle or building where there’s evidence of forced entry.
Driving between jobs, a stone hits your windscreen and the crack quickly spreads. The glass is the only damage. You need it replaced fast to stay on the road and keep your bookings on time.
Windscreen damage is typically covered under a Comprehensive Motor Vehicle Policy and the basic excess may be waived.
You’re cleaning shopfront windows early in the morning. A hose runs across the footpath and a passer-by trips, injuring their ankle. They claim medical costs and lost income, alleging poor hazard management.
Public Liability insurance is designed to cover third party injury claims arising from an occurrence arising from your window cleaning work.
While cleaning exterior windows, your ladder shifts and strikes a glass balustrade on a balcony. The panel cracks and must be replaced. The property owner claims repair costs and lost use of the area during repairs.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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