Small Businesses
Tech Companies
Motor & Fleet

Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Privacy & Health Records

Alleged breach of privacy or health records legislation in the handling of sensitive patient information, resulting in a claim or complaint.

Professional Indemnity Insurance may respond to claims arising from alleged breaches of privacy or health records obligations.

Investigation Costs

A complaint about your nursing services triggers a formal investigation by a regulatory body or professional association, resulting in legal costs.

Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.

Third Party Property Damage

Liability arising if your nursing work damages a client's belongings, premises or other third party property.

Public Liability Insurance may respond to third party property damage claims arising from your business activities.

Professional Indemnity

Liability arising if a client claims your nursing advice or professional services caused harm, loss or financial damage, and seeks compensation.

Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.

Public Liability

Liability arising if your nursing services cause third party injury or property damage to a client, visitor or member of the public.

Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.

Privacy & Health Records

The Risks

Alleged breach of privacy or health records legislation in the handling of sensitive patient information, resulting in a claim or complaint.

Risks Response

Professional Indemnity Insurance may respond to claims arising from alleged breaches of privacy or health records obligations.

Investigation Costs

The Risks

A complaint about your nursing services triggers a formal investigation by a regulatory body or professional association, resulting in legal costs.

Risks Response

Investigation Costs is a benefit commonly included in Professional Indemnity Insurance, which may cover legal expenses arising from a regulatory inquiry.

Third Party Property Damage

The Risks

Liability arising if your nursing work damages a client's belongings, premises or other third party property.

Risks Response

Public Liability Insurance may respond to third party property damage claims arising from your business activities.

Professional Indemnity

The Risks

Liability arising if a client claims your nursing advice or professional services caused harm, loss or financial damage, and seeks compensation.

Risks Response

Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.

Public Liability

The Risks

Liability arising if your nursing services cause third party injury or property damage to a client, visitor or member of the public.

Risks Response

Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Businesses covered

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Products

Coverages for Nurses

Allied Health, Commercial Motor & Fleet, and more for Nurses from leading insurers

Allied Health

Includes Professional Indemnity and Public & Products Liability to help protect from professional errors

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Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

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Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Claim examples

Nurses claim examples

Examples of claims arising from nursing services and patient care.

Rear-end collision
SCENARIO

Driving between patient visits, you tap the car in front in slow traffic and damage the rear bumper. The driver takes your details and lodges a claim against your business.

WHY IT’S COVERED

Commercial Motor Vehicle insurance may respond to third party property damage claims arising from the operation of your insured vehicle.

Third Party Damage
SCENARIO

You accidentally knock a number of items off the hallway entrance while exiting a patient’s home after an at-home visit, and break an expensive ornamental vase.

WHY IT’S COVERED

Public Liability insurance may respond to claims for accidental damage to third-party property arising from your business activities.

Negligent Advice
SCENARIO

You tell a patient and their spouse that is terminally ill that they will recover. After the patient passes away, the spouse holds you responsible for giving them incorrect advice.

WHY IT’S COVERED

Professional indemnity insurance may respond to claims arising from negligent advice or recommendations made in the course of providing professional services, including associated legal defence costs.

Physical Injury
SCENARIO

Your elderly patient is an old person and you take them every morning for some light exercise. Although they usually walk with an A-frame you feel confident that they can walk without one and they fall, injuring their hip requiring a hip replacement.

WHY IT’S COVERED

Public Liability cover may respond to third-party injury claims arising in connection with your premises or business activities.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Rear-end collision

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

Driving between patient visits, you tap the car in front in slow traffic and damage the rear bumper. The driver takes your details and lodges a claim against your business.

IS THIS COVERED?

Commercial Motor Vehicle insurance may respond to third party property damage claims arising from the operation of your insured vehicle.

Rear-end collision
SCEANRIO

You accidentally knock a number of items off the hallway entrance while exiting a patient’s home after an at-home visit, and break an expensive ornamental vase.

IS THIS COVERED?

Public Liability insurance may respond to claims for accidental damage to third-party property arising from your business activities.

Third Party Damage
SCEANRIO

You tell a patient and their spouse that is terminally ill that they will recover. After the patient passes away, the spouse holds you responsible for giving them incorrect advice.

IS THIS COVERED?

Professional indemnity insurance may respond to claims arising from negligent advice or recommendations made in the course of providing professional services, including associated legal defence costs.

Negligent Advice
SCEANRIO

Your elderly patient is an old person and you take them every morning for some light exercise. Although they usually walk with an A-frame you feel confident that they can walk without one and they fall, injuring their hip requiring a hip replacement.

IS THIS COVERED?

Public Liability cover may respond to third-party injury claims arising in connection with your premises or business activities.

Physical Injury
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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FAQs

Nurses insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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Do nurses need Professional Indemnity insurance in Australia?

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Professional Indemnity insurance is designed to cover claims arising from professional negligence, errors or omissions in the services you provide. Nurses registered with AHPRA are generally required to hold Professional Indemnity insurance as a condition of their registration. Even practitioners who are not AHPRA-registered may find that their professional association or employer requires current Professional Indemnity cover. Without appropriate cover, you may be unable to practise and could be personally liable for legal costs and compensation claims. Speaking with an insurance broker can help you understand the level of cover appropriate for your circumstances.
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Do nurses need Professional Indemnity insurance in Australia?

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