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Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Statutory Liability Insurance

A regulator alleges a breach of education, workplace or consumer legislation, seeking fines, penalties or formal enforcement action.

Statutory Liability Insurance may respond to defence costs and certain civil penalties arising from alleged breaches of statutory obligations.

Cyber Insurance

A phishing attack or breach exposes student data and disrupts enrolments, classes or your business systems.

Cyber Insurance may respond to breach response costs, legal expenses, damages and regulatory penalties arising from a data breach.

Sexual Abuse Liability Insurance

A student or participant alleges sexual abuse by a staff member or volunteer, leading to formal claims, regulatory inquiry and legal proceedings.

Sexual Abuse Liability Insurance may respond to claims arising from alleged abuse connected to your operations, including defence costs.

Professional Indemnity

A student or parent alleges your advice, teaching or supervision caused injury, loss or financial damage, and seeks compensation.

Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.

Public Liability

A student or visitor is injured at your campus, classroom or event and alleges your business failed to maintain safe conditions.

Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.

Statutory Liability Insurance

The Risks

A regulator alleges a breach of education, workplace or consumer legislation, seeking fines, penalties or formal enforcement action.

Risks Response

Statutory Liability Insurance may respond to defence costs and certain civil penalties arising from alleged breaches of statutory obligations.

Cyber Insurance

The Risks

A phishing attack or breach exposes student data and disrupts enrolments, classes or your business systems.

Risks Response

Cyber Insurance may respond to breach response costs, legal expenses, damages and regulatory penalties arising from a data breach.

Sexual Abuse Liability Insurance

The Risks

A student or participant alleges sexual abuse by a staff member or volunteer, leading to formal claims, regulatory inquiry and legal proceedings.

Risks Response

Sexual Abuse Liability Insurance may respond to claims arising from alleged abuse connected to your operations, including defence costs.

Professional Indemnity

The Risks

A student or parent alleges your advice, teaching or supervision caused injury, loss or financial damage, and seeks compensation.

Risks Response

Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.

Public Liability

The Risks

A student or visitor is injured at your campus, classroom or event and alleges your business failed to maintain safe conditions.

Risks Response

Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Products

Coverage for Education

Public & Products Liability, Commercial Motor Fleet, and more for Education industry from leading insurers

Public & Products Liability

Covers injury & property claims from your services, products or at your business

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Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

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Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Claims examples

Common claims against Education

A few common situations, explained simply, so you know what claims can look like.

Theft or Vandalism Loss
SCENARIO

Over a weekend break-in, tablets and a projector are stolen and the front door is forced open. The reception desk is damaged and locks need urgent replacement, disrupting lessons while you source new equipment and secure the site.

WHY IT’S COVERED

Commercial Property Insurance may respond to loss or damage to insured contents and business property arising from theft or forced entry at your premises.

Fire or Water Damage
SCENARIO

Overnight a burst pipe floods a classroom and storage area, damaging floor coverings, books and laptops. You arrange emergency drying and repairs, then replace equipment so classes can restart, while paying extra clean-up costs.

WHY IT’S COVERED

Commercial Property Insurance may respond to repair or replacement costs for insured buildings and contents damaged by an insured event such as burst pipes or water damage. Business Interruption Insurance may also respond to additional costs incurred and income losses arising from the disruption to your operations.

Excursion Injury Incident
SCENARIO

On a school excursion, a child slips while stepping off the bus and injures their knee. The parent alleges supervision was inadequate and seeks compensation for medical costs and related losses.

WHY IT’S COVERED

Public Liability Insurance may respond to third party injury claims arising from your business activities.

Injury at Your Centre
SCENARIO

A student trips on a loose mat during class and breaks a wrist. Their parent says the hazard should have been fixed, requests reimbursement for medical bills and later makes a formal demand for compensation and related legal costs.

WHY IT’S COVERED

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

Over a weekend break-in, tablets and a projector are stolen and the front door is forced open. The reception desk is damaged and locks need urgent replacement, disrupting lessons while you source new equipment and secure the site.

IS THIS COVERED?

Commercial Property Insurance may respond to loss or damage to insured contents and business property arising from theft or forced entry at your premises.

Theft or Vandalism Loss
SCENARIO

Overnight a burst pipe floods a classroom and storage area, damaging floor coverings, books and laptops. You arrange emergency drying and repairs, then replace equipment so classes can restart, while paying extra clean-up costs.

IS THIS COVERED?

Commercial Property Insurance may respond to repair or replacement costs for insured buildings and contents damaged by an insured event such as burst pipes or water damage. Business Interruption Insurance may also respond to additional costs incurred and income losses arising from the disruption to your operations.

Fire or Water Damage
SCENARIO

On a school excursion, a child slips while stepping off the bus and injures their knee. The parent alleges supervision was inadequate and seeks compensation for medical costs and related losses.

IS THIS COVERED?

Public Liability Insurance may respond to third party injury claims arising from your business activities.

Excursion Injury Incident
SCENARIO

A student trips on a loose mat during class and breaks a wrist. Their parent says the hazard should have been fixed, requests reimbursement for medical bills and later makes a formal demand for compensation and related legal costs.

IS THIS COVERED?

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.

Injury at Your Centre
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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FAQs

Education insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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What factors might impact the cost of policy premiums of insurance for education?

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The cost of insurance for education in Australia varies depending on several factors. These typically include the nature and scope of your business activities, annual turnover, number of employees, location, claims history, and the cover limits and the applicable excess. For Commercial Motor cover, insurers also consider vehicle make, model, value, usage and driving history. Where additional covers such as Professional Indemnity or Cyber insurance are relevant to your operations, the services you provide and the sensitivity of data you hold may also affect your premium. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
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What factors might impact the cost of policy premiums of insurance for education?

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Do education providers need Public Liability insurance?

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Public Liability insurance is designed to cover claims where a client or member of the public is injured or their property is damaged as a result of the services you provide. While it is not a legal requirement for education providers in Australia, it is commonly held by education providers across Australia. Many clients, venues and booking platforms may require you to hold a current Public Liability policy before they will engage your services. Without this type of cover, you could be personally liable for legal costs and compensation claims. Speaking with an insurance broker can help you understand whether Public Liability cover is appropriate for your circumstances.
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Do education providers need Public Liability insurance?

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Insight

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Coverage, risk management and compliance, explained in plain English.

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