‍Is Your Allied Health NDIS Insurance Audit Ready?

If you provide disability support, personal care, nursing, therapeutic support, coordination, plan management, or accommodation (SDA/SIL), you’re required to have current Professional Indemnity and Public Liability Certificates of Currency.

upcover offers a full range of insurance products protecting NDIS registered support workers, nurses, and care based services including SIL and SDA with insurance products offered from market leading insurance partners.
Direct care, support & coordination
I provide direct care, support, or coordination
If your role is in direct care, support coordination, or plan management, you can get a quote online in minutes.

Disability Support Workers (incl. overnight)

Personal Care Support Workers

Aged Care Support Workers

Community Nursing

Therapeutic Support

Complex Care

Support Coordination

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Accommodation
I provide accommodation for NDIS participants
If you provide or are seeking specialist housing or independent living support, our team will guide you through your options.

Specialist Disability Accommodation (SDA)

Specialist Independent Living (SIL)

Plan Management

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WHO THIS IS FOR

Built for NDIS registered providers across accommodation, care, support and coordination
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NDIS Care & Support

From overnight stays and respite care, to specialist accommodation including Specialist Disability Accommodation (SDA), Specialist Independent Living (SIL).

Support Coordination & Management

Meal and activities management
Outings and special events
Group activities
Travel
Support Coordination
Plan Management

NDIS Accommodation

From overnight stays and respite care, to specialist accommodation including Specialist Disability Accommodation (SDA), Specialist Independent Living (SIL).
The Compliance Requirement

Insurance is mandatory for NDIS registered providers and it is verified at every audit.

The NDIS Quality and Safeguards Commission requires all registered providers to hold current insurance. Auditors request a Certificate of Currency during certification and verification audits.

Public Liability

Covers third-party injury or property damage claims during service delivery.

‍e.g. Client trips over equipment — covers medical and legal costs.

Professional Indemnity

Covers claims of negligence, errors in the course of providing support services.

e.g. Client alleges inadequate care — covers defence costs and settlement.

Investigation Costs

Covers legal costs responding to an official body investigation including NDIS complaints.

e.g. NDIS complaint lodged —investigation costs cover your response.
AUDIT READINESS

NDIS registration renews every 3 years. Mid-term audits hit at 18 months. Are you prepared?

During an audit, providers must locate Certificates of Currency, confirm limits align with current services, and produce documentation quickly.

Without upcover’s digital broking support

Long proposal forms and slow insurer response times
Waiting days or weeks for updated documentation
Unsure whether all your activities are covered under your existing insurance
Coverage gaps found at audit — too late to fix
Last-minute scramble before the audit deadline

With upcover

Two-step online quote process — typically minutes
Support to review your existing insurance to check if it matches your activities
One click monthly payment insurance options
Structured renewal reminders before expiry
Cover reviewed against current services at renewal
why upcover

Built for NDIS businesses. Support to suit your business today and tomorrow.

Certificate of Currency – Don’t wait days or weeks for your Certificate of Insurance—get it fast and ensure it meets all your audit requirements.

Coverage Up to $20m Public Liability / $20m Professional Indemnity – We offer a range of insurance products and limits from market leading insurance partners for NDIS allied health businesses

100% Online, Cancel Anytime – Contact our team at any time, with questions or update your insurance 6 days a week with our team available at extended operating hours daily.

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Ready to Get Audit-Ready?

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© 2026 upcover Pty Ltd ABN 17 628 197 437, Corporate Authorised Representative (CAR 1299211) of Experience Insurance Services Pty Ltd ABN 41 657 596 506, AFSL 539078. upcover arranges insurance products with selected insurers and underwriters. upcover does not compare all general insurers or insurance products available in the market.

The information contained on this website is general advice only and has been prepared without taking into account your individual needs, objectives and financial situation. It should not be relied upon as advice. All insurance products are subject to the terms, conditions, limits and exclusions contained in the relevant policy wording and Product Disclosure Statement.  Before deciding whether a particular insurance product is right for you, please consider your personal circumstances and read the relevant Product Disclosure Statement, Target Market Determination, Policy Wording, and Financial Services Guide.