Hybrid Practices

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Healthcare

What is
Hybrid Practices
Healthcare practices that operate both traditional face-to-face and online service models.
Hybrid Practices
in more detail

Hybrid practices deliver healthcare through a combination of traditional in-person consultations and digital remote services. This model has become increasingly common in Australian healthcare, allowing practices to extend their reach whilst maintaining physical facilities for patients requiring face-to-face care. Insurance for hybrid practices must cover both service delivery modes, addressing premises liability for physical locations alongside cyber risks and technology errors for digital services. The hybrid model creates unique insurance considerations, including consistent standards of care across delivery modes, appropriate patient selection for remote versus in-person care, and management of transitions between service types. Policies must ensure seamless coverage whether claims arise from traditional or digital service delivery, with particular attention to maintaining compliance with AHPRA standards across all practice modalities.

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