Telemedicine services involve the provision of clinical care at a distance using telecommunications infrastructure, including video consultations, remote monitoring, and digital health assessments. In Australia, telemedicine has expanded significantly, supported by Medicare Benefits Schedule (MBS) items for telehealth consultations.From an insurance perspective, the delivery of care via telemedicine may give rise to professional liability risks associated with diagnosis, treatment recommendations, and prescribing conducted without a physical examination. Additional risk considerations can include jurisdictional issues where consultations cross state boundaries, cyber risks such as data breaches or platform security failures, and technology-related issues where system outages or errors affect care delivery.Healthcare professionals providing telemedicine services are expected to meet the same professional standards of care as would apply to face-to-face consultations.

Telemedicine services involve the provision of clinical care at a distance using telecommunications infrastructure, including video consultations, remote monitoring, and digital health assessments. In Australia, telemedicine has expanded significantly, supported by Medicare Benefits Schedule (MBS) items for telehealth consultations.From an insurance perspective, the delivery of care via telemedicine may give rise to professional liability risks associated with diagnosis, treatment recommendations, and prescribing conducted without a physical examination. Additional risk considerations can include jurisdictional issues where consultations cross state boundaries, cyber risks such as data breaches or platform security failures, and technology-related issues where system outages or errors affect care delivery.Healthcare professionals providing telemedicine services are expected to meet the same professional standards of care as would apply to face-to-face consultations.