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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Pallets of your stock shift during a warehouse to store transfer, and the driver must re-secure the insured cargo before continuing.
Marine Cargo Insurance may respond to reasonable costs to re-secure insured cargo that has shifted during transit following an incident outside your control.
A leaking carton placed in a retailer storeroom leaves liquid on the floor, and a store worker slips and claims injury costs at the retail store.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Your own stock is damaged when the delivery truck brakes heavily after a road accident ahead during an insured store transfer near a metro store.
Marine Cargo Insurance may respond to physical loss or damage to insured goods arising from an accident during an inland transit.
Your stock van collides with another vehicle on a suburban route, cannot continue and needs towing from the scene to a repairer after the impact.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
An insured delivery truck carrying your stock scrapes the retailer's fence while turning into a narrow loading area, and the store seeks repairs.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
Pallets of your stock shift during a warehouse to store transfer, and the driver must re-secure the insured cargo before continuing.
Marine Cargo Insurance may respond to reasonable costs to re-secure insured cargo that has shifted during transit following an incident outside your control.
A leaking carton placed in a retailer storeroom leaves liquid on the floor, and a store worker slips and claims injury costs at the retail store.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Your own stock is damaged when the delivery truck brakes heavily after a road accident ahead during an insured store transfer near a metro store.
Marine Cargo Insurance may respond to physical loss or damage to insured goods arising from an accident during an inland transit.
Your stock van collides with another vehicle on a suburban route, cannot continue and needs towing from the scene to a repairer after the impact.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
An insured delivery truck carrying your stock scrapes the retailer's fence while turning into a narrow loading area, and the store seeks repairs.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Claim examples
Simple, real-world examples to help you understand what claims may involve.
Your team delivers cartons of your own products into a retailer’s storeroom. One carton leaks after being placed on the floor, and a store employee slips on the spill and is injured.
Public Liability cover may respond to third-party injury claims arising in connection with your premises or business activities.
Your business uses its own delivery truck to move stock from your warehouse to one of your retail stores. During the trip, the truck brakes heavily after a traffic accident ahead, causing the stock to topple and break inside the vehicle.
Marine Cargo Insurance is designed to cover physical loss, destruction or damage to insured goods caused by an accident while the goods are being transported during an insured transit.
Your driver is delivering your business’s own stock when the insured vehicle collides with another car in a busy suburban street. Because the front suspension is damaged, the vehicle cannot continue and must be towed to a repairer.
Commercial Motor Vehicle insurance may respond to towing costs for your insured vehicle following an accident.
One of your drivers is delivering your business’s stock to a retailer. While turning into a narrow laneway behind the premises, the truck clips a parked car and damages the side panel and mirror. The other vehicle owner lodges a claim against your business.
Commercial Motor Vehicle insurance may respond to third party property damage claims arising from the operation of your insured vehicle.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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