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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
After hours, thieves force open the rental depot door and steal vehicle accessories, moving blankets, trolleys and office equipment from indoors.
Commercial Property Insurance may respond to loss or damage to insured contents and business property arising from theft or forced entry at your premises.
A customer visiting the rental office trips over loose floor mats near your counter, and claims medical costs for an ankle injury during pick-up.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
An electrical fault starts a fire overnight at the rental depot, damaging the front counter, computers, signage, shelving and hire gear and keys.
Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and business property damaged by fire or other insured events.
A hire van is involved in a road accident during a weekend move, cannot be driven and needs towing to a repairer or holding yard after the crash.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
A rented van strikes a shopping centre car park pillar while being returned, and the centre manager claims repair costs at the car park.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
After hours, thieves force open the rental depot door and steal vehicle accessories, moving blankets, trolleys and office equipment from indoors.
Commercial Property Insurance may respond to loss or damage to insured contents and business property arising from theft or forced entry at your premises.
A customer visiting the rental office trips over loose floor mats near your counter, and claims medical costs for an ankle injury during pick-up.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
An electrical fault starts a fire overnight at the rental depot, damaging the front counter, computers, signage, shelving and hire gear and keys.
Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and business property damaged by fire or other insured events.
A hire van is involved in a road accident during a weekend move, cannot be driven and needs towing to a repairer or holding yard after the crash.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
A rented van strikes a shopping centre car park pillar while being returned, and the centre manager claims repair costs at the car park.
Commercial Motor Vehicle Insurance may respond to third party property damage claims arising from the operation of your insured vehicle where you are legally liable for the loss.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Public & Products Liability, Tools of Trade, and more for Short term rental fleet from leading insurers
Claim examples
Simple, real-world examples to help you understand what claims may involve.
A customer visits your rental office to collect vehicle keys. They trip over an unsecured floor mat near the counter and suffer an ankle injury. They allege your business failed to keep the premises safe.
Public Liability cover may respond to third-party injury claims arising in connection with your premises or business activities.
An electrical fault starts a fire overnight at your rental depot. The fire damages the front counter, computers, signage, shelving, moving blankets, trolleys and vehicle accessories stored at the premises. The branch needs repairs before normal trading can resume.
Industrial Special Risks Insurance is designed to covers fire damage to your business property, including contents and equipment. Business Interruption cover (if included) can also cover lost income during repairs.
A customer renting one of your insured vans is involved in an accident while moving household goods. The van cannot be driven after the collision and requires towing from the scene to a repairer or holding yard.
Commercial Motor Vehicle insurance may respond to towing costs for your insured vehicle following an accident.
A customer hires one of your short-term rental vans for a weekend move. While manoeuvring in a suburban shopping centre car park, the van strikes a concrete pillar near a shopfront and causes visible damage. Centre management seeks payment for repairs from your business and/or the renter.
Commercial Motor Vehicle insurance may respond to third party property damage claims arising from the operation of your insured vehicle.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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