Small Businesses
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Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Loading & Unloading of Registered Vehicles

Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.

Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.

Care, Custody & Control

Damage to a client’s property while it is in your possession, not in relation to the services performed.

Public Liability can include coverage for third party property that is damaged while in your possession.

Vicarious Liability

Liability arising from the acts of contractors or sub-contractors carrying out landscaping work on your behalf.

Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.

Products Liability

Liability if plants, turf or materials you supply cause third party injury or property damage.

The policy is designed to cover defence costs and compensation for covered products liability claims.

Public Liability

Liability arising if landscape work causes third party injury or damage to someone else's property.

The policy is designed to respond to claims, defence costs and compensation linked to landscaping work.

Loading & Unloading of Registered Vehicles

The Risks

Damage to someone else's property while loading or unloading your parked vehicle as part of your business activities, where you are legally liable for the loss.

Risks Response

Some Public Liability and Commercial Motor Vehicle policies may respond to property damage claims arising from loading or unloading your vehicle.

Care, Custody & Control

The Risks

Damage to a client’s property while it is in your possession, not in relation to the services performed.

Risks Response

Public Liability can include coverage for third party property that is damaged while in your possession.

Vicarious Liability

The Risks

Liability arising from the acts of contractors or sub-contractors carrying out landscaping work on your behalf.

Risks Response

Public Liability can include coverage for work done on your behalf that leads to a liability claim against you.

Products Liability

The Risks

Liability if plants, turf or materials you supply cause third party injury or property damage.

Risks Response

The policy is designed to cover defence costs and compensation for covered products liability claims.

Public Liability

The Risks

Liability arising if landscape work causes third party injury or damage to someone else's property.

Risks Response

The policy is designed to respond to claims, defence costs and compensation linked to landscaping work.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Products

Coverage for Gardening & Landscaping Businesses

Public & Products Liability, Tools of Trade, and more for Gardening & Landscaping Businesses from leading insurers

Public & Products Liability

Covers injury & property claims from your services, products or at your business

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Tools of trade

Covers theft, damage or loss to work tools and equipment incl power tools, machinery and laptops

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Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

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Tax Audit

Covers professional costs in responding to a tax audit or tax dispute, this does not cover any tax penalty

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Claims examples

Common claims against Gardening & Landscaping Businesses

Common risks for Gardening & Landscaping Businesses

Tool Theft
SCENARIO

Your ute is parked at home overnight with tools inside a locked canopy. Someone forces the lock, leaving visible damage and steals your blower, whipper snipper and battery kits. You report it to the police and need to replace the stolen gear fast.

WHY IT’S COVERED

Tools of Trade cover may include theft by a third party from a securely locked vehicle, with forcible entry evidenced by damage.

Trailer side swipe
SCENARIO

Towing a trailer between jobs, you turn too tightly and the trailer scrapes a parked car. The owner says your business caused the damage and wants repairs paid.

WHY IT’S COVERED

Commercial motor vehicle insurance may respond to third party property damage claims arising from your insured vehicle while towing a trailer.

Public Injury
SCENARIO

During a tidy-up, you run a hose across the footpath while watering new turf. A passer-by trips over it, falls hard and injures their wrist and knee. They later claim medical costs, time off work and compensation for pain and suffering.

WHY IT’S COVERED

This may be covered for Public Liability to pay compensation and any settlement for third party injury to others from an occurrence in your business activities.

Client Property Damage
SCENARIO

While edging a client’s driveway, your line trimmer flicks a stone into a nearby window. The pane shatters, chips the aluminium frame and glass scatters onto the patio. The homeowner arranges emergency glazing and sends you the invoice.

WHY IT’S COVERED

This may be covered for Public Liability to pay compensation and any settlement for third party property damage from an occurrence in your business activities.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

Your ute is parked at home overnight with tools inside a locked canopy. Someone forces the lock, leaving visible damage and steals your blower, whipper snipper and battery kits. You report it to the police and need to replace the stolen gear fast.

IS THIS COVERED?

Tools of Trade cover may include theft by a third party from a securely locked vehicle, with forcible entry evidenced by damage.

Tool Theft
SCENARIO

Towing a trailer between jobs, you turn too tightly and the trailer scrapes a parked car. The owner says your business caused the damage and wants repairs paid.

IS THIS COVERED?

Commercial motor vehicle insurance may respond to third party property damage claims arising from your insured vehicle while towing a trailer.

Trailer side swipe
SCENARIO

During a tidy-up, you run a hose across the footpath while watering new turf. A passer-by trips over it, falls hard and injures their wrist and knee. They later claim medical costs, time off work and compensation for pain and suffering.

IS THIS COVERED?

This may be covered for Public Liability to pay compensation and any settlement for third party injury to others from an occurrence in your business activities.

Public Injury
SCENARIO

While edging a client’s driveway, your line trimmer flicks a stone into a nearby window. The pane shatters, chips the aluminium frame and glass scatters onto the patio. The homeowner arranges emergency glazing and sends you the invoice.

IS THIS COVERED?

This may be covered for Public Liability to pay compensation and any settlement for third party property damage from an occurrence in your business activities.

Client Property Damage
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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FAQs

Gardening & Landscaping Businesses insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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Do landscapers need Public Liability insurance?

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Public Liability insurance is not legally required for landscapers in Australia, but it is commonly held. Many clients, property managers and commercial contracts require evidence of cover before work starts. Public Liability insurance is designed to cover legal liability if a third party is injured or their property is damaged as a result of your business activities, subject to the policy terms, limits and exclusions.
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Do landscapers need Public Liability insurance?

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What factors might impact the cost of policy premiums of insurance for landscaping?

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The cost of insurance for landscaping in Australia varies depending on several factors. For Public and Products Liability, these typically include the type of landscaping work you perform, your annual turnover, number of employees, location of business activities, claims history, and the cover limit and excess you choose. For Commercial Motor cover, insurers also consider your vehicle make and model, value, how and where it is used, who drives it, and your driving history. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
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What factors might impact the cost of policy premiums of insurance for landscaping?

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