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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
A client's property or animal is damaged or injured while in your care, and the owner makes a claim for the resulting loss or repair costs.
Care, Custody and Control is a benefit under some Public Liability Insurance Policies. It may respond to damage claims where client property is in your care.
A leash, treat or shampoo you sell causes injury or property damage to a customer after they take it home, and a claim is made.
Products Liability Insurance may respond to compensation and legal costs arising from bodily injury or property damage caused by a product you sold.
While grooming at a client's home, you damage flooring or fittings and they make a claim for repair costs.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
A dog in your care bites a visitor on the premises and they seek medical costs and compensation from your business.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
A customer slips on a wet salon floor during drop-off and makes a claim for injury and related treatment costs.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
A client's property or animal is damaged or injured while in your care, and the owner makes a claim for the resulting loss or repair costs.
Care, Custody and Control is a benefit under some Public Liability Insurance Policies. It may respond to damage claims where client property is in your care.
A leash, treat or shampoo you sell causes injury or property damage to a customer after they take it home, and a claim is made.
Products Liability Insurance may respond to compensation and legal costs arising from bodily injury or property damage caused by a product you sold.
While grooming at a client's home, you damage flooring or fittings and they make a claim for repair costs.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
A dog in your care bites a visitor on the premises and they seek medical costs and compensation from your business.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
A customer slips on a wet salon floor during drop-off and makes a claim for injury and related treatment costs.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Products
Public & Products Liability, Commercial Motor Fleet, and more for Pet Care Businesses from leading insurers
Claims examples
A few common situations, explained simply, so you know what claims can look like.
On a busy footpath, a dog slips its harness while you are walking it and runs into the road. A cyclist swerves to avoid the dog and crashes, damaging their bike and injuring their shoulder. They allege you were negligent and demand payment.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities where you are legally liable for the loss.
While pet sitting, you move a dog crate through the lounge and accidentally knock over the client’s TV. The screen shatters and the client wants it replaced. They say the damage happened while you were providing pet care services in their home.
Public Liability Insurance may respond to third party property damage claims arising from your business activities where you are legally liable for the loss.
A customer drops off their dog at your grooming salon and slips on a wet floor near the wash area. They fall and injure their back. They claim you did not put up signs or clean up quickly and they seek compensation for treatment and time off work.
Public & Products Liability Insurance may respond if you are held legally liable for a third party injury on your premises, including legal defence costs and damages.
During a midday walk, a dog in your care lunges at a passer-by and bites their hand. They need stitches and time off work. The injured person says you did not control the dog and asks you to cover medical bills and lost income.
Public & Products Liability Insurance may respond if you are legally liable for a third party injury from your pet care work, plus defence costs and damages.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
Benefits
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