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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Your blockchain platform unintentionally fails to deliver agreed onboarding, integration or API services to a client, causing a contract dispute.
Technology Liability Insurance can include Breach of Contract cover for unintentional breaches of client contracts in agreed technology services.
A fraudulent email or spoofed instruction tricks your team into transferring funds to a scammer, resulting in direct financial loss.
Cyber Insurance may respond to losses arising from funds transfer fraud where a fraudulent electronic instruction causes a payment loss.
Unauthorised access to your platform tools exposes user, employee or KYC data and triggers legal and regulatory action.
Cyber Insurance may respond to breach response costs, legal expenses, damages and regulatory penalties arising from a data breach or privacy liability.
A smart contract or platform error causes client loss and a formal dispute over the quality of your professional services.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Your blockchain platform unintentionally fails to deliver agreed onboarding, integration or API services to a client, causing a contract dispute.
Technology Liability Insurance can include Breach of Contract cover for unintentional breaches of client contracts in agreed technology services.
A fraudulent email or spoofed instruction tricks your team into transferring funds to a scammer, resulting in direct financial loss.
Cyber Insurance may respond to losses arising from funds transfer fraud where a fraudulent electronic instruction causes a payment loss.
Unauthorised access to your platform tools exposes user, employee or KYC data and triggers legal and regulatory action.
Cyber Insurance may respond to breach response costs, legal expenses, damages and regulatory penalties arising from a data breach or privacy liability.
A smart contract or platform error causes client loss and a formal dispute over the quality of your professional services.
Professional Indemnity Insurance may respond to claims of alleged negligence or errors in your professional services, including defence costs.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Professional Indemnity, Management Liability, and more for Crypto, Web3 & Blockchain businesses from leading insurers
Claim examples
Real-world examples of claims blockchain and crypto businesses may face.
A crypto business is investigated by an Australian regulator following alleged compliance breaches. The business incurs significant legal and professional costs responding to information requests and interviews.
Investigation Costs is a benefit commonly included under Professional Indemnity Insurance. It may respond to legal and professional costs incurred in responding to a regulatory investigation. Regulatory fines and penalties are commonly not insurable in Australia.
A business managing digital wallets for clients experiences a system compromise that results in the loss of crypto assets under its control. Clients allege failure to maintain adequate security measures.
Claims arising from security failures involving digital asset platforms may be covered under Cyber and Technology Liability where the insured is legally liable, however cover for the value of lost digital assets may be limited
A crypto platform suffers a cyber attack that allows unauthorised access to customer accounts. Client data is exposed and transactions are disrupted, leading affected users to pursue claims for loss and response costs.
Claims arising from unauthorised access to customer accounts and related data breaches may be covered under Cyber and Privacy Liability, including response and liability costs
A blockchain developer deploys a smart contract containing a coding error that causes transaction failures and financial loss for a client. The client alleges negligence and seeks compensation for losses and related legal costs.
Claims arising from errors or failures in software or smart contract code may be covered under Information Technology Liability Insurance where the insured is legally liable.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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