Insurance for Consumer Goods & Retail Businesses

You sell a faulty charger that overheats at a customer’s home and burns their benchtop. The customer seeks compensation for the damage and claims you supplied an unsafe product. Their insurer also contacts you to recover the costs of repairs.

Products Liability Insurance may respond to compensation and legal costs arising from bodily injury or property damage caused by a product you manufactured or supplied.

After hours, someone forces the back door and steals high-value stock from the storeroom. The break-in also damages the lock and display cabinetry, leaving you with replacement and repair costs. You have to secure the premises before you can trade again.

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry at your premises.

A burst pipe leaks overnight and floods the shop floor. Water damages boxed stock, shelving and your POS terminal and you have to close while cleaners remove water. Several cartons are unsellable and you arrange repairs before reopening.

Commercial Property Insurance may respond to loss or damage to stock and contents arising from insured events such as burst pipes or water damage. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

A customer slips on a freshly mopped aisle, falls and fractures their wrist. They allege you did not place warning signs and make a claim for medical costs, lost income and legal expenses. You receive a letter of demand and need to respond.

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.