Small Businesses
Tech Companies
Motor & Fleet

Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Goods in Transit

While transporting ingredients collected from your supplier, goods are damaged or lost in transit before reaching the bakery.

Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.

Theft & Break-In

A break-in after hours results in the theft of stock, tools or equipment your bakery needs to continue trading and serving customers.

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.

Business Interruption

Insured damage forces your bakery to stop trading while you still need to meet rent, wages and other ongoing overhead costs.

Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.

Machinery Breakdown

A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.

Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.

Public and Products Liability

A customer is injured, alleges your baked goods caused harm or becomes ill, and seeks compensation arising from your business activities.

Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.

Goods in Transit

The Risks

While transporting ingredients collected from your supplier, goods are damaged or lost in transit before reaching the bakery.

Risks Response

Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.

Theft & Break-In

The Risks

A break-in after hours results in the theft of stock, tools or equipment your bakery needs to continue trading and serving customers.

Risks Response

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.

Business Interruption

The Risks

Insured damage forces your bakery to stop trading while you still need to meet rent, wages and other ongoing overhead costs.

Risks Response

Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.

Machinery Breakdown

The Risks

A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.

Risks Response

Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.

Public and Products Liability

The Risks

A customer is injured, alleges your baked goods caused harm or becomes ill, and seeks compensation arising from your business activities.

Risks Response

Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Products

Coverages for Bakery & Patisserie

Business Pack, Management Liability, and more for Bakery & Patisserie from leading insurers

Management Liability

Bundled insurance for executives and boards incl D&O, EPL, Statutory Liability and Tax Liability insurance

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Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

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Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Claim examples

Bakery & Patisserie claim examples

Real-world examples of how our insurance helps protect Hotel or Motel and their clients

Stolen Money
SCENARIO

After an early morning rush, staff set aside cash takings before heading to the bank. Before the deposit is made, an unknown person enters the premises and steals the cash, disrupting the bakery's cash flow and making it harder to pay for same day ingredients and routine business costs.

WHY IT’S COVERED

Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.

Damaged Delivery Stock
SCENARIO

While collecting a bulk flour and ingredient order from your supplier, goods are damaged in transit on the way back to the bakery. Key inputs are unusable on arrival and replacements need to be sourced before production can continue.

WHY IT’S COVERED

Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."

Premises Damage Closure
SCENARIO

A fire from the baking area damages part of the production space, display fitout and stock on hand. The shop has to close while the site is made safe, repairs begin and replacement ingredients and materials are ordered.

WHY IT’S COVERED

Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

Customer Injury Claim
SCENARIO

A customer alleges they bit into a hard fragment in a pastry and chipped a tooth. They seek compensation for dental treatment, follow up care and other loss, and say the product should not have been sold in that condition.

WHY IT’S COVERED

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Stolen Money

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

After an early morning rush, staff set aside cash takings before heading to the bank. Before the deposit is made, an unknown person enters the premises and steals the cash, disrupting the bakery's cash flow and making it harder to pay for same day ingredients and routine business costs.

IS THIS COVERED?

Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.

Stolen Money
SCEANRIO

While collecting a bulk flour and ingredient order from your supplier, goods are damaged in transit on the way back to the bakery. Key inputs are unusable on arrival and replacements need to be sourced before production can continue.

IS THIS COVERED?

Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."

Damaged Delivery Stock
SCEANRIO

A fire from the baking area damages part of the production space, display fitout and stock on hand. The shop has to close while the site is made safe, repairs begin and replacement ingredients and materials are ordered.

IS THIS COVERED?

Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

Premises Damage Closure
SCEANRIO

A customer alleges they bit into a hard fragment in a pastry and chipped a tooth. They seek compensation for dental treatment, follow up care and other loss, and say the product should not have been sold in that condition.

IS THIS COVERED?

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.

Customer Injury Claim
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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FAQs

Bakery & Patisserie insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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What factors might impact the cost of policy premiums of insurance for bakeries?

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The cost of insurance for bakeries in Australia varies depending on several factors. These typically include the nature and scope of your business activities, annual turnover, number of employees, location, claims history, and the cover limits and the applicable excess. For Commercial Motor cover, insurers also consider vehicle make, model, value, usage and driving history. Where additional covers such as Professional Indemnity or Cyber insurance are relevant to your operations, the services you provide and the sensitivity of data you hold may also affect your premium. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
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What factors might impact the cost of policy premiums of insurance for bakeries?

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