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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
While collecting fresh produce or supplies from your supplier, goods are damaged or lost in transit before reaching the venue.
Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.
A break-in after hours results in the theft of stock, equipment or tablets your venue needs to continue trading and serving customers.
Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.
Insured damage forces your venue to close and leaves you without income while ongoing overhead costs continue to run.
Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.
A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.
Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.
A diner slips or alleges your food caused harm and seeks compensation for loss or injury arising from your business activities.
Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.
While collecting fresh produce or supplies from your supplier, goods are damaged or lost in transit before reaching the venue.
Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.
A break-in after hours results in the theft of stock, equipment or tablets your venue needs to continue trading and serving customers.
Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.
Insured damage forces your venue to close and leaves you without income while ongoing overhead costs continue to run.
Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.
A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.
Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.
A diner slips or alleges your food caused harm and seeks compensation for loss or injury arising from your business activities.
Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Business Pack Insurance, Management Liability and more for restaurants & cafes from leading insurers
Claim examples
Real-world claims examples of how the coverage helps protect restaurants and cafes
After breakfast service, the team prepares cash takings for deposit while the venue resets for lunch. Before the deposit is completed, an unknown person enters the premises and steals the cash, creating an immediate shortfall in cash available for day to day operating expenses.
Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.
While collecting fresh produce and ingredients from a supplier, goods are damaged in transit on the way back to the venue. Part of the order is unusable on arrival and replacement stock needs to be sourced urgently to keep the menu running.
Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."
A grease fire starts on the cook line during service and damages part of the kitchen canopy, ceiling and nearby stock. The venue shuts while repairs are completed, and bookings and regular trade are interrupted across the week.
Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.
A staff member spills a hot drink onto a customer while moving through a crowded service area. The customer alleges burns and ongoing discomfort, then seeks compensation for treatment costs and related financial loss.
Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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