Small Businesses
Tech Companies
Motor & Fleet

Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

Ellipse

The Risks

Ellipse

Risks Response

Goods in Transit

While collecting fresh produce or supplies from your supplier, goods are damaged or lost in transit before reaching the venue.

Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.

Theft & Break-In

A break-in after hours results in the theft of stock, equipment or tablets your venue needs to continue trading and serving customers.

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.

Business Interruption

Insured damage forces your venue to close and leaves you without income while ongoing overhead costs continue to run.

Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.

Machinery Breakdown

A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.

Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.

Public and Products Liability

A diner slips or alleges your food caused harm and seeks compensation for loss or injury arising from your business activities.

Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.

Goods in Transit

The Risks

While collecting fresh produce or supplies from your supplier, goods are damaged or lost in transit before reaching the venue.

Risks Response

Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.

Theft & Break-In

The Risks

A break-in after hours results in the theft of stock, equipment or tablets your venue needs to continue trading and serving customers.

Risks Response

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.

Business Interruption

The Risks

Insured damage forces your venue to close and leaves you without income while ongoing overhead costs continue to run.

Risks Response

Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.

Machinery Breakdown

The Risks

A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.

Risks Response

Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.

Public and Products Liability

The Risks

A diner slips or alleges your food caused harm and seeks compensation for loss or injury arising from your business activities.

Risks Response

Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.

info icon

Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

70,000+

Businesses

4.9/5

Customer Rating

80+

Insurance Partners

upcover white logo

Businesses covered

Choose from over 1,000+ business types

upcover logo

Products

Coverages for Restaurants & Cafes

Business Pack Insurance, Management Liability and more for restaurants & cafes from leading insurers

Professional Indemnity

Covers negligence claims from third parties to help protect your business from professional errors

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
SEE MORE PRODUCTS
upcover logo

Claim examples

Restaurants & Cafes claim examples

Real-world claims examples of how the coverage helps protect restaurants and cafes

Stolen Money
SCENARIO

After breakfast service, the team prepares cash takings for deposit while the venue resets for lunch. Before the deposit is completed, an unknown person enters the premises and steals the cash, creating an immediate shortfall in cash available for day to day operating expenses.

WHY IT’S COVERED

Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.

Damaged Delivery Stock
SCENARIO

While collecting fresh produce and ingredients from a supplier, goods are damaged in transit on the way back to the venue. Part of the order is unusable on arrival and replacement stock needs to be sourced urgently to keep the menu running.

WHY IT’S COVERED

Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."

Premises Damage Closure
SCENARIO

A grease fire starts on the cook line during service and damages part of the kitchen canopy, ceiling and nearby stock. The venue shuts while repairs are completed, and bookings and regular trade are interrupted across the week.

WHY IT’S COVERED

Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

Customer Injury Claim
SCENARIO

A staff member spills a hot drink onto a customer while moving through a crowded service area. The customer alleges burns and ongoing discomfort, then seeks compensation for treatment costs and related financial loss.

WHY IT’S COVERED

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Stolen Money

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

After breakfast service, the team prepares cash takings for deposit while the venue resets for lunch. Before the deposit is completed, an unknown person enters the premises and steals the cash, creating an immediate shortfall in cash available for day to day operating expenses.

IS THIS COVERED?

Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.

Stolen Money
SCEANRIO

While collecting fresh produce and ingredients from a supplier, goods are damaged in transit on the way back to the venue. Part of the order is unusable on arrival and replacement stock needs to be sourced urgently to keep the menu running.

IS THIS COVERED?

Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."

Damaged Delivery Stock
SCEANRIO

A grease fire starts on the cook line during service and damages part of the kitchen canopy, ceiling and nearby stock. The venue shuts while repairs are completed, and bookings and regular trade are interrupted across the week.

IS THIS COVERED?

Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

Premises Damage Closure
SCEANRIO

A staff member spills a hot drink onto a customer while moving through a crowded service area. The customer alleges burns and ongoing discomfort, then seeks compensation for treatment costs and related financial loss.

IS THIS COVERED?

Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.

Customer Injury Claim
info icon

Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

upcover white logo

Benefits

Why businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

upcover logo

FAQs

Restaurants & Cafes insurance queries

How do I make a claim?

addminus
You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
Learn More

How do I make a claim?

add

What is a Certificate of Currency?

addminus
A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
Learn More

What is a Certificate of Currency?

add

How quickly do I need to report an incident to my insurer?

addminus
You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
Learn More

How quickly do I need to report an incident to my insurer?

add

What is a retroactive date?

addminus
A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
Learn More

What is a retroactive date?

add

What factors might impact the cost of policy premiums of insurance for restaurant?

addminus
The cost of insurance for restaurant in Australia varies depending on several factors. These typically include the nature and scope of your business activities, annual turnover, number of employees, location, claims history, and the cover limits and the applicable excess. For Commercial Motor cover, insurers also consider vehicle make, model, value, usage and driving history. Where additional covers such as Professional Indemnity or Cyber insurance are relevant to your operations, the services you provide and the sensitivity of data you hold may also affect your premium. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
Learn More

What factors might impact the cost of policy premiums of insurance for restaurant?

add

Do coffee shops need Public Liability insurance?

addminus
Public Liability insurance is designed to cover claims where a client or member of the public is injured or their property is damaged as a result of the services you provide. While it is not a legal requirement for coffee shops in Australia, it is commonly held by coffee shops across Australia. Many clients, venues and booking platforms may require you to hold a current Public Liability policy before they will engage your services. Without this type of cover, you could be personally liable for legal costs and compensation claims. Speaking with an insurance broker can help you understand whether Public Liability cover is appropriate for your circumstances.
Learn More

Do coffee shops need Public Liability insurance?

add
upcover logo

Blogs

From our blog

Get the latest updates on our articles

VIEW MORE
VIEW MORE

We are digitising commercial insurance and risk management for small, mid-market and technology businesses. We work with a global network of underwriters, challenging legacy brokers and delivering market leading coverage to our customers.