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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
A cabin window, shower screen or reception door glass is cracked or shattered and requires urgent repair or replacement.
Glass Cover is a benefit commonly included under Business Pack Insurance. It may respond to accidental breakage of insured glass at your premises.
A hot water unit, air conditioner or other key appliance suddenly fails and guest services are disrupted at the property.
Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.
Insured damage forces cabin closures and your booking income drops while repairs are being completed.
Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.
A storm or fire significantly damages your cabins, shared areas or contents and affects guest stays and bookings.
Commercial Property Insurance may respond to repair or replacement costs for insured buildings and contents damaged by an insured event.
A guest trips on steps or pathways and makes a claim for injury and related loss at your property.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
A cabin window, shower screen or reception door glass is cracked or shattered and requires urgent repair or replacement.
Glass Cover is a benefit commonly included under Business Pack Insurance. It may respond to accidental breakage of insured glass at your premises.
A hot water unit, air conditioner or other key appliance suddenly fails and guest services are disrupted at the property.
Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.
Insured damage forces cabin closures and your booking income drops while repairs are being completed.
Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.
A storm or fire significantly damages your cabins, shared areas or contents and affects guest stays and bookings.
Commercial Property Insurance may respond to repair or replacement costs for insured buildings and contents damaged by an insured event.
A guest trips on steps or pathways and makes a claim for injury and related loss at your property.
Public Liability Insurance may respond to third party injury and property damage claims arising from your business activities.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Management Liability, Business Pack, and more for Bed & Breakfast and Holiday Cabins from leading insurers
Claim examples
Real-world examples of common claims B&Bs and holiday cabins may face.
After guests check out, the owner discovers linen, kitchen appliances and outdoor furniture have been stolen or damaged, requiring urgent replacement to continue taking bookings.
Commercial Property Insurance may respond to loss or damage to insured contents and business property arising from theft or other insured events.
A burst pipe inside a holiday cabin floods the bedroom and living area, damaging floors, walls and furniture. The cabin becomes unusable for weeks while repairs are completed.
Commercial Property Insurance may respond to repair or replacement costs for insured buildings and contents damaged by an insured event. Business Interruption Insurance may also respond to income losses during the period of closure.
During room servicing, cleaning staff accidentally spill water onto a guest’s laptop left on the desk. The device is damaged and the guest seeks compensation from the B&B owner for repair or replacement.
Public Liability Insurance may respond to third party property damage claims arising from your business activities.
A guest slips on a wet bathroom floor inside their cabin after a shower and injures their back. They need medical treatment and later make a claim against the accommodation owner for pain, suffering and related expenses.
Public Liability Insurance may respond to third party injury claims arising from your business premises and operations.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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