Small Businesses
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Motor & Fleet

Common industry risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Goods in Transit

While collecting a bulk drinks or supplies order from your supplier, goods are damaged or lost in transit before reaching the venue.

Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.

Theft & Break-In

A break-in after hours results in the theft of stock, sound gear or equipment your venue needs to continue trading and serving customers.

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.

Business Interruption

Insured damage forces your venue to close and leaves you without income while ongoing overhead costs continue to run.

Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.

Machinery Breakdown

A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.

Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.

Public and Products Liability

A patron is injured at your venue or alleges your product caused harm, and seeks compensation arising from your business activities.

Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.

Goods in Transit

The Risks

While collecting a bulk drinks or supplies order from your supplier, goods are damaged or lost in transit before reaching the venue.

Risks Response

Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.

Theft & Break-In

The Risks

A break-in after hours results in the theft of stock, sound gear or equipment your venue needs to continue trading and serving customers.

Risks Response

Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from theft or forced entry.

Business Interruption

The Risks

Insured damage forces your venue to close and leaves you without income while ongoing overhead costs continue to run.

Risks Response

Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.

Machinery Breakdown

The Risks

A key piece of machinery or equipment breaks down suddenly, bringing operations to a halt and preventing you from continuing to serve customers.

Risks Response

Machinery Breakdown is a benefit under Business Pack or Commercial Property Insurance. It may respond to sudden breakdown of insured machinery.

Public and Products Liability

The Risks

A patron is injured at your venue or alleges your product caused harm, and seeks compensation arising from your business activities.

Risks Response

Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.

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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Businesses covered

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Products

Coverages for Bars & Pubs

Professional Indemnity, Commercial Motor Fleet, and more for Bars & Pubs from leading insurers

Management Liability

Bundled insurance for executives and boards incl D&O, EPL, Statutory Liability and Tax Liability insurance

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Commercial Motor Fleet

Covers business vehicles for damage to your vehicle or a third party’s, property damage or injuries to others (excl CTP)

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Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Claim examples

Bars & Pubs claim examples

Real-world examples of common claims bars & pubs may face.

Stolen Money
SCENARIO

At the end of a busy weekend shift, staff count bar takings and prepare them for deposit. The cash is stolen during an armed hold up as closing duties are underway, leaving the venue to manage the immediate loss and the disruption to operations.

WHY IT’S COVERED

Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.

Damaged Delivery Stock
SCENARIO

While collecting a bulk order of soft drink mixers, garnishes and kitchen supplies from a supplier, goods are damaged in transit on the way back to the venue. Key service items are unusable on arrival and replacements need to be sourced before trade begins.

WHY IT’S COVERED

Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."

Premises Damage Closure
SCENARIO

An electrical fault causes a fire behind the bar and damages fittings, stock and part of the service area. The venue cannot trade while repairs, cleaning and safety checks are completed, and bookings and service are disrupted.

WHY IT’S COVERED

Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

Customer Injury Claim
SCENARIO

A patron slips on a wet patch near the bar late on a Friday night and injures their wrist. They later allege the venue failed to manage the hazard properly and seek compensation for treatment, recovery time and related loss.

WHY IT’S COVERED

Public Liability Insurance may respond to third party injury claims arising from your business premises and operations.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Stolen Money

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

At the end of a busy weekend shift, staff count bar takings and prepare them for deposit. The cash is stolen during an armed hold up as closing duties are underway, leaving the venue to manage the immediate loss and the disruption to operations.

IS THIS COVERED?

Money Cover is a benefit commonly included under Business Pack Insurance. It is designed to cover loss of business money while at the premises, in transit, in a locked safe or strongroom, or in the custody of an authorised person.

Stolen Money
SCEANRIO

While collecting a bulk order of soft drink mixers, garnishes and kitchen supplies from a supplier, goods are damaged in transit on the way back to the venue. Key service items are unusable on arrival and replacements need to be sourced before trade begins.

IS THIS COVERED?

Goods in Transit cover is a benefit available under some Commercial Property or Business Pack Insurance policies. It may respond to loss or damage to your stock or goods while being transported."

Damaged Delivery Stock
SCEANRIO

An electrical fault causes a fire behind the bar and damages fittings, stock and part of the service area. The venue cannot trade while repairs, cleaning and safety checks are completed, and bookings and service are disrupted.

IS THIS COVERED?

Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event. Business Interruption Insurance may also respond to income losses and additional costs incurred during the period of closure.

Premises Damage Closure
SCEANRIO

A patron slips on a wet patch near the bar late on a Friday night and injures their wrist. They later allege the venue failed to manage the hazard properly and seek compensation for treatment, recovery time and related loss.

IS THIS COVERED?

Public Liability Insurance may respond to third party injury claims arising from your business premises and operations.

Customer Injury Claim
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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FAQs

Bars & Pubs insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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What factors might impact the cost of policy premiums of insurance for bars and pubs?

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The cost of insurance for bars and pubs in Australia varies depending on several factors. These typically include the nature and scope of your business activities, annual turnover, number of employees, location, claims history, and the cover limits and the applicable excess. For Commercial Motor cover, insurers also consider vehicle make, model, value, usage and driving history. Where additional covers such as Professional Indemnity or Cyber insurance are relevant to your operations, the services you provide and the sensitivity of data you hold may also affect your premium. Because each business is different, costs can vary significantly and premiums may change at renewal in line with risk and claims experience.
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What factors might impact the cost of policy premiums of insurance for bars and pubs?

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