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Key risks
Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.
Insured damage stops production or blocks access to your workspace, delaying orders and reducing your business income.
Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.
While transporting your stock to a market, pop-up or customer, goods are damaged or lost in transit before they arrive.
Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.
Fire, storm or water damage hits your studio, stock or tools and leaves your business unable to produce or operate as usual.
Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event.
A break-in after hours results in the theft of stock, tools or contents your studio or stall needs to continue operating and trading.
Commercial Property Insurance may respond to loss or damage to insured stock, tools and contents arising from theft or forced entry.
A shopper trips at your stall or a handmade item causes injury or property damage to a customer after the sale is completed.
Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.
Insured damage stops production or blocks access to your workspace, delaying orders and reducing your business income.
Business Interruption Insurance may respond to lost income and additional costs arising from an insured event interrupting your operations.
While transporting your stock to a market, pop-up or customer, goods are damaged or lost in transit before they arrive.
Goods in Transit cover can be included within Business Pack policies and can cover loss or damage to your goods while being transported.
Fire, storm or water damage hits your studio, stock or tools and leaves your business unable to produce or operate as usual.
Commercial Property Insurance may respond to repair or replacement costs for insured premises, contents and stock damaged by an insured event.
A break-in after hours results in the theft of stock, tools or contents your studio or stall needs to continue operating and trading.
Commercial Property Insurance may respond to loss or damage to insured stock, tools and contents arising from theft or forced entry.
A shopper trips at your stall or a handmade item causes injury or property damage to a customer after the sale is completed.
Public Liability and Products Liability Insurance may respond to third party injury and property damage claims from your business activities.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
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Claims examples
A few common situations, explained simply, so you know what claims can look like.
Someone breaks into your studio overnight and steals finished stock, a card reader and key tools used to make orders. You also have damage to the door and lock from the break-in and you cannot fulfil existing customer orders on time.
Commercial Property Insurance may respond to loss of or damage to insured stock, contents and specified items arising from theft or forced entry at your business premises.
During a late-night making session, a heat gun overheats and starts a small fire in your workspace. It damages your stock, packaging and tools and smoke affects nearby items, forcing you to stop orders while you clean up.
Commercial Property Insurance may respond to loss or damage to insured stock, contents and business property arising from a fire at your premises.
After buying your soy candle online, a customer says the jar cracked while burning and hot wax splashed their bench, causing a burn and damaging the surface. They request medical costs and replacement of the damaged item.
Products Liability Insurance may respond to compensation and legal costs arising from bodily injury or property damage caused by a product you manufactured or supplied.
At a weekend market, a customer trips over your extension cord and falls into your display table. They injure their wrist and their phone screen shatters. They claim you did not set up the stall safely and ask you to pay their costs.
Public Liability insurance is designed to cover third party injury claims and defence costs arising from your business activities.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
Benefits
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