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Workers Compensation

Workers Compensation Insurance

Workplace injury insurance for your team. Get workers comp cover designed for your state rules.

— The basics

What is Workers Compensation Insurance

Workers compensation insurance helps pay benefits if an employee is injured or becomes ill because of work. Your workers compensation policy is set by state rules. Start a Quote to check options and pricing for your business.

— Why it matters

Why is it important?

A work injury can quickly become stressful and expensive for a business. Workers compensation insurance may help with payments required under your state or territory scheme if an employee is injured or becomes ill because of work. It can also support a smoother claims process when something goes wrong.

— The Basics

What is

Workers Compensation

Workers compensation insurance helps pay benefits if an employee is injured or becomes ill because of work. Your workers compensation policy is set by state rules. Start a Quote to check options and pricing for your business.

— Why it Matters

Why is it important?

A work injury can quickly become stressful and expensive for a business. Workers compensation insurance may help with payments required under your state or territory scheme if an employee is injured or becomes ill because of work. It can also support a smoother claims process when something goes wrong.

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Coverage highlights

What is usually covered under Workers Compensation insurance

Here’s what this policy typically helps with. Exact cover depends on your insurer and policy wording.

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Other payments under the Act

Covers other payments you are liable to make under the Act in respect of a work injury or death, not just basic compensation. It applies only where the Act requires it.

Approved claim costs

Pays reasonable costs and expenses you incur with the insurer's written consent, linked to your liability for compensation or damages. This can include approved defence costs.

Death related payments

Helps cover compensation or other payments you must make if a worker dies because of employment during the policy period. What is payable depends on your state rules in Australia.

Statutory injury payments

Covers compensation you must pay under the Act for a worker injury from employment during the policy period. It follows the rules and guidelines issued in your state only.

Damages for worker injury

May cover damages you are liable to pay for a worker injury or death, where the worker can recover damages under the Act. Limits, conditions and exclusions can apply too.

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Claims examples

Common Workers Compensation insurance claims

Simple, real-world examples to help you better understand how coverage might work with this policy.

Workplace stress leave
SCENARIO

Your team member has ongoing bullying complaints and workload pressure. They are diagnosed with a stress related condition and take time off. If the claim is accepted as a work injury under the Act, you may need to pay benefits under workers compensation.

WHY IT’S COVERED

If the condition is accepted as an injury under the Act and you are liable for benefits, workers compensation insurance may respond.

Work ute crash on site
SCENARIO

One of your workers drives the work ute between job sites during work hours and is involved in a crash. They are hurt and cannot return to work straight away. You notify the insurer and submit a claim under your workers compensation policy.

WHY IT’S COVERED

If the crash happened during work and you are liable under the Act, the workers compensation policy can respond to required payments.

Slip on wet shop floor
SCENARIO

A staff member mops the entry and puts out a sign, but a customer rushes in and the worker slips while cleaning up. They injure their knee and need time off and treatment. You lodge a workers compensation claim for an injury from employment.

WHY IT’S COVERED

If you are liable under the Act for a work injury, workers comp insurance may indemnify you for compensation payments (and approved costs).

Back strain lifting stock
SCENARIO

Your employee lifts cartons in the storeroom and feels a sharp pain in their back. They see a doctor and cannot do their usual duties for a few weeks. You receive a notice of injury and a claim under the state workers compensation scheme.

WHY IT’S COVERED

If you must pay compensation and any settlement or another payment under the Act for a worker injury from employment, the policy can indemnify you.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

Your team member has ongoing bullying complaints and workload pressure. They are diagnosed with a stress related condition and take time off. If the claim is accepted as a work injury under the Act, you may need to pay benefits under workers compensation.

IS THIS COVERED?

If the condition is accepted as an injury under the Act and you are liable for benefits, workers compensation insurance may respond.

Workplace stress leave
SCENARIO

One of your workers drives the work ute between job sites during work hours and is involved in a crash. They are hurt and cannot return to work straight away. You notify the insurer and submit a claim under your workers compensation policy.

IS THIS COVERED?

If the crash happened during work and you are liable under the Act, the workers compensation policy can respond to required payments.

Work ute crash on site
SCENARIO

A staff member mops the entry and puts out a sign, but a customer rushes in and the worker slips while cleaning up. They injure their knee and need time off and treatment. You lodge a workers compensation claim for an injury from employment.

IS THIS COVERED?

If you are liable under the Act for a work injury, workers comp insurance may indemnify you for compensation payments (and approved costs).

Slip on wet shop floor
SCENARIO

Your employee lifts cartons in the storeroom and feels a sharp pain in their back. They see a doctor and cannot do their usual duties for a few weeks. You receive a notice of injury and a claim under the state workers compensation scheme.

IS THIS COVERED?

If you must pay compensation and any settlement or another payment under the Act for a worker injury from employment, the policy can indemnify you.

Back strain lifting stock
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Benefits

Why businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

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Who it’s for

Who needs Workers Compensation insurance?

Types of businesses who might be contractually required or recommended to take out this insurance.

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Healthcare and community care

Support workers and clinics often do hands-on work and travel between clients. In WA, workcover insurance WA can help you meet scheme rules if a worker is injured on the job.

Offices and professional teams

Even desk jobs can lead to claims like repetitive strain or a fall. A workers compensation policy can help with required payments. In SA, workers comp SA scheme rules apply.

Retail, warehousing and stock

From shop staff to pick pack teams, slips and strains happen. Workers comp insurance may help with your required payments for accepted work injuries, based on your state rules.

Cafes, restaurants and bars

Hospitality teams lift, clean, cook and serve all day. Workers compensation insurance can help when a worker is injured at work and you must pay benefits under the scheme.

Construction trades and sites

If you employ builders, labourers, or apprentices, workplace injury insurance is often required. It is designed to cover your legal payments for work injuries, under state rules.

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Exclusions

Typical exclusions under Workers Compensation insurance?

Common examples of what is generally outside cover. Check the insurer policy wording to confirm the details.

Damages to non worker
SCENARIO

A worker is injured and their partner claims you caused them financial loss and distress. The partner starts a damages claim against your business, even though they are not your employee. You try to lodge it under workers comp.

WHY IT’S COVERED

The policy excludes damages to a person other than the injured worker, unless the Act says that type of damages can be claimed.

Punitive damages claim
SCENARIO

A worker sues for damages after an injury and asks the court to award extra money to punish your business. You notify your insurer and expect the policy to cover the full payout, including the punitive part of the judgment.

WHY IT’S COVERED

Exemplary or punitive damages are excluded. If a court awards a punishment amount on top of damages, that extra part is not covered.

Claim brought overseas
SCENARIO

A worker is injured on the job in WA, then relocates overseas. They start legal action against your business in a foreign court for damages. You lodge it as a workers compensation claim, but the lawsuit is brought outside Australia.

WHY IT’S COVERED

The wording excludes damages claims brought against you outside Australia. It is designed to respond only when the claim is brought here.

Injury outside Australia
SCENARIO

You send a worker to New Zealand for a short job. They slip at a client site and get injured. You try to claim workers comp in WA, but the injury happened outside Australia and the claim is made under the WA policy.

WHY IT’S COVERED

This policy excludes damages claims for injuries that occur outside Australia, so it cannot respond to that overseas injury claim.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A worker is injured and their partner claims you caused them financial loss and distress. The partner starts a damages claim against your business, even though they are not your employee. You try to lodge it under workers comp.

WHY IT'S EXCLUDED

The policy excludes damages to a person other than the injured worker, unless the Act says that type of damages can be claimed.

Damages to non worker
SCENARIO

A worker sues for damages after an injury and asks the court to award extra money to punish your business. You notify your insurer and expect the policy to cover the full payout, including the punitive part of the judgment.

WHY IT'S EXCLUDED

Exemplary or punitive damages are excluded. If a court awards a punishment amount on top of damages, that extra part is not covered.

Punitive damages claim
SCENARIO

A worker is injured on the job in WA, then relocates overseas. They start legal action against your business in a foreign court for damages. You lodge it as a workers compensation claim, but the lawsuit is brought outside Australia.

WHY IT'S EXCLUDED

The wording excludes damages claims brought against you outside Australia. It is designed to respond only when the claim is brought here.

Claim brought overseas
SCENARIO

You send a worker to New Zealand for a short job. They slip at a client site and get injured. You try to claim workers comp in WA, but the injury happened outside Australia and the claim is made under the WA policy.

WHY IT'S EXCLUDED

This policy excludes damages claims for injuries that occur outside Australia, so it cannot respond to that overseas injury claim.

Injury outside Australia
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Important: These scenarios are examples only. Policy exclusions may differ between insurers and policy wordings. Limits and sub-limits might apply. Always refer to your specific policy wording for complete details.

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Price factors

Factors affecting cost of Workers Compensation insurance

Your premium is based on your details and the cover options you choose. There is no one set price for every business.

What Affects your Workers Compensation Insurance premium?

Payroll size

Workers comp premium often starts with your total wages for the year. This can include salaries, overtime and some allowances. Higher payroll usually means a higher premium estimate.

Work type class

Your work type is rated by a classification code. You may need to split wages by role or site. Most businesses list each job group clearly. Higher risk tasks can mean a higher rate.

Claims history

Your claims record matters. Some schemes adjust pricing based on past claim frequency and cost. Early reporting, safe work practices and return to work can help over time at renewal.

State and rates

Premiums vary by state scheme. Where your staff work changes the rules and rates. For example, workcover insurance WA follows WA settings, not workers comp SA and pricing can differ.

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Explore more

Other cover types

Browse from a range of cover types to match your business’ unique needs.

Professional Indemnity

Covers negligence claims from third parties to help protect your business from professional errors

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Public & Products Liability

Covers injury & property claims from your services, products or at your business

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Management Liability

Bundled insurance for executives and boards incl D&O, EPL, Statutory Liability and Tax Liability insurance

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FAQs

Workers Compensation insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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