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Management Liability

Management Liability Insurance

Protect directors and your business from claims like employment disputes, investigations and fines.

— The basics

What is Management Liability Insurance

Management liability insurance helps protect your directors, managers and business if someone claims a decision caused loss. A management liability policy is designed to cover defence costs, investigations and employment disputes.

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— Why it matters

Why is it important?

Running a business in Australia means directors and managers can be questioned over hiring decisions, compliance issues or statements made on behalf of the business. Management liability insurance matters because it may help with legal and investigation costs that could otherwise disrupt cash flow and day-to-day operations.

— The Basics

What is

Management Liability

Management liability insurance helps protect your directors, managers and business if someone claims a decision caused loss. A management liability policy is designed to cover defence costs, investigations and employment disputes.

Start a Quote to see options.

— Why it Matters

Why is it important?

Running a business in Australia means directors and managers can be questioned over hiring decisions, compliance issues or statements made on behalf of the business. Management liability insurance matters because it may help with legal and investigation costs that could otherwise disrupt cash flow and day-to-day operations.

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Businesses covered

Choose from over 1,000+ business types

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Coverage highlights

What is usually covered under Management Liability insurance

Here’s what this policy typically helps with. Exact cover depends on your insurer and policy wording.

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Crime and dishonesty cover

Can help if your business suffers a direct financial loss from theft or fraud, including employee dishonesty. May include investigation costs and some scam losses, per wording.

Directors and officers cover

Helps protect directors and managers if they're personally sued over decisions, like alleged breaches of duty or misleading statements. Can include defence costs and damages.

Statutory liability cover

It is designed to cover legal and investigation costs for alleged breaches of Australian statutes. May include insurable civil penalties, plus defence costs for the business or its leaders.

Employment practices cover

Can help if a worker claims unfair dismissal, bullying, harassment or discrimination. Typically covers defence costs any settlement or compensation for claims by current or former staff.

Entity liability cover

Helps protect the company itself if it's sued for a wrongful act, like a misrepresentation or management decision. Can include defence costs, settlements and damages where covered.

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Claims examples

Common Management Liability insurance claims

Simple, real-world examples to help you better understand how coverage might work with this policy.

Employee theft of funds
SCENARIO

Your bookkeeper secretly changes supplier bank details and transfers money to an unrelated account. You discover the shortfall during month end reconciliation. You need funds to stabilise cash flow while you report the incident and investigate.

WHY IT’S COVERED

May reimburse direct financial loss from employee theft or transfers, if discovered and reported as required, within limits.

Director breach of duty
SCENARIO

A minority shareholder says the director made misleading statements about the company’s finances before a capital raise. They claim their investment loss was caused by poor governance and seek damages. The director needs a defence, fast.

WHY IT’S COVERED

May cover defence costs and covered loss from claims about a director or officer’s breach of duty or misstatement, subject to terms.

WHS regulator enquiry
SCENARIO

A contractor is injured on site and WorkSafe asks for interviews, documents and a formal response. The director is personally questioned about safety due diligence. You engage a lawyer early to manage the investigation and keep the business trading.

WHY IT’S COVERED

May cover certain investigation legal costs and may cover some insurable fines or penalties, where permitted, subject to terms.

Unfair dismissal claim
SCENARIO

You let a team member go after repeated performance issues. They lodge an unfair dismissal and bullying claim at the Fair Work Commission and name a manager in the paperwork. You need advice, lawyers and time away from the day job.

WHY IT’S COVERED

May cover defence costs and some settlement or compensation for employment-related claims, subject to policy terms and limits.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

IS THIS COVERED?

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

Your bookkeeper secretly changes supplier bank details and transfers money to an unrelated account. You discover the shortfall during month end reconciliation. You need funds to stabilise cash flow while you report the incident and investigate.

IS THIS COVERED?

May reimburse direct financial loss from employee theft or transfers, if discovered and reported as required, within limits.

Employee theft of funds
SCENARIO

A minority shareholder says the director made misleading statements about the company’s finances before a capital raise. They claim their investment loss was caused by poor governance and seek damages. The director needs a defence, fast.

IS THIS COVERED?

May cover defence costs and covered loss from claims about a director or officer’s breach of duty or misstatement, subject to terms.

Director breach of duty
SCENARIO

A contractor is injured on site and WorkSafe asks for interviews, documents and a formal response. The director is personally questioned about safety due diligence. You engage a lawyer early to manage the investigation and keep the business trading.

IS THIS COVERED?

May cover certain investigation legal costs and may cover some insurable fines or penalties, where permitted, subject to terms.

WHS regulator enquiry
SCENARIO

You let a team member go after repeated performance issues. They lodge an unfair dismissal and bullying claim at the Fair Work Commission and name a manager in the paperwork. You need advice, lawyers and time away from the day job.

IS THIS COVERED?

May cover defence costs and some settlement or compensation for employment-related claims, subject to policy terms and limits.

Unfair dismissal claim
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Benefits

Why businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

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Who it’s for

Who needs Management Liability insurance?

Types of businesses who might be contractually required or recommended to take out this insurance.

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Professional services businesses

Consultancies, agencies and other office based services make daily decisions that can be challenged by clients, staff, or regulators. Management liability insurance may help manage legal defence costs and covered claims.

Not for profits and associations

Committees and volunteer directors can still be personally named in disputes, employment claims, or investigations. A business liability cover option like management liability can help protect the people running the organisation.

Construction and trades firms

Builders and contractors often deal with contracts, subcontractors and site compliance. Corporate liability insurance can help if leaders face allegations about management decisions, employment issues, or regulator investigations.

Growing companies raising funds

Raising capital can increase scrutiny from investors and shareholders. Management liability insurance can help protect directors and the business if someone alleges misleading statements or poor governance decisions.

SMEs with employees

If you employ staff, you can face claims like unfair dismissal, bullying, harassment or discrimination. A management liability policy can help with legal defence costs and some employment related claims.

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Exclusions

Typical exclusions under Management Liability insurance?

Common examples of what is generally outside cover. Check the insurer policy wording to confirm the details.

Insolvency or bankruptcy
SCENARIO

Your business runs out of cash and enters voluntary administration. Creditors allege the director traded while insolvent and demand repayment. You claim under management liability for the debts and loss linked to the collapse.

WHY IT’S COVERED

Many wordings exclude claims connected with insolvency or inability to pay debts, including losses that flow from the collapse.

Bodily injury or damage
SCENARIO

A customer slips in your shop, breaks a wrist and sues the company and a director for poor safety oversight. You lodge it under management liability cover because the claim names management, but the loss is mainly the injury.

WHY IT’S COVERED

Usually excluded because it’s bodily injury or property damage. These losses are handled by public liability or workers compensation.

Known claims or facts
SCENARIO

Before you buy the policy, you receive a letter alleging wage underpayment and hinting at Fair Work action. You do not notify the insurer. Months later the employee files a claim and you try to lodge it under the new policy.

WHY IT’S COVERED

Claims linked to facts you knew about before cover started, or that were already notified or in dispute, are typically excluded.

Dishonesty and fraud acts
SCENARIO

A director approves invoices to a related business they secretly own and takes the money. When the issue is found, a shareholder sues and the regulator investigates. The director asks the policy to pay legal costs and any penalty.

WHY IT’S COVERED

Policies usually exclude intentional dishonesty, fraud or personal profit once it’s proven by a final decision or admission.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Manual handling damage

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

Your business runs out of cash and enters voluntary administration. Creditors allege the director traded while insolvent and demand repayment. You claim under management liability for the debts and loss linked to the collapse.

WHY IT'S EXCLUDED

Many wordings exclude claims connected with insolvency or inability to pay debts, including losses that flow from the collapse.

Insolvency or bankruptcy
SCENARIO

A customer slips in your shop, breaks a wrist and sues the company and a director for poor safety oversight. You lodge it under management liability cover because the claim names management, but the loss is mainly the injury.

WHY IT'S EXCLUDED

Usually excluded because it’s bodily injury or property damage. These losses are handled by public liability or workers compensation.

Bodily injury or damage
SCENARIO

Before you buy the policy, you receive a letter alleging wage underpayment and hinting at Fair Work action. You do not notify the insurer. Months later the employee files a claim and you try to lodge it under the new policy.

WHY IT'S EXCLUDED

Claims linked to facts you knew about before cover started, or that were already notified or in dispute, are typically excluded.

Known claims or facts
SCENARIO

A director approves invoices to a related business they secretly own and takes the money. When the issue is found, a shareholder sues and the regulator investigates. The director asks the policy to pay legal costs and any penalty.

WHY IT'S EXCLUDED

Policies usually exclude intentional dishonesty, fraud or personal profit once it’s proven by a final decision or admission.

Dishonesty and fraud acts
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Important: These scenarios are examples only. Policy exclusions may differ between insurers and policy wordings. Limits and sub-limits might apply. Always refer to your specific policy wording for complete details.

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Price factors

Factors affecting cost of Management Liability insurance

Your premium is based on your details and the cover options you choose. There is no one set price for every business.

What Affects your Management Liability Insurance premium?

Company size

Premiums often rise with turnover and staff numbers. More revenue and people can mean more decisions, more disputes and a higher chance of claims like employment issues or investigations.

Industry risk

Some industries face more regulator attention, contracts, or employment disputes. Insurers look at your business type and activities to price a management liability policy more accurately.

Limits and excess

Higher cover limits usually cost more, while choosing a higher excess can reduce premium. Your quote can also change based on which sections you include and their sub limits.

Claims history

Past claims, complaints, or ongoing disputes can increase premiums. Insurers may also ask about known circumstances, because they can affect how the risk is assessed and priced.

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Explore more

Other cover types

Browse from a range of cover types to match your business’ unique needs.

Professional Indemnity

Covers negligence claims from third parties to help protect your business from professional errors

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Public & Products Liability

Covers injury & property claims from your services, products or at your business

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Cyber & Technology

Includes Professional Indemnity and Cyber & Technology Liability insurance for tech businesses

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Business Pack

Can include property, contents, glass, electrical equipment, business interruption, theft, contents

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FAQs

Management Liability insurance queries

How do I make a claim?

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You should notify your insurer as soon as you become aware of a claim or circumstance that may give rise to a claim which could include a client complaint, you discovering an incident or an allegation of harm. Claims should be made in writing and handled in line with the claims notification requirements which will be outlined in your policy wording.
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How do I make a claim?

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What is a Certificate of Currency?

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A Certificate of Currency is issued by an insurance company and is something you can use as proof that your existing insurance policy is valid. It contains all the information regarding your policy. You may be asked from time to time to prove your insurance - for loans to your business, for landlords of your premises, or for certain clients you might have. The moment you purchase your insurance from upcover you can send your proof of insurance to whoever requires it, at just a click of a button.
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What is a Certificate of Currency?

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How quickly do I need to report an incident to my insurer?

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You should notify your insurer as soon as you become aware of any incident, claim, or circumstance that may give rise to a claim. Professional Indemnity insurance typically operates on a "claims made and notified" basis, meaning both the claim must be made against you AND you must notify the insurer during the active insurance period (or discovery period if applicable). Late notification after policy expiry may not be covered unless you have purchased an extended discovery period. Prompt notification is essential to protect your rights under your insurance.
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How quickly do I need to report an incident to my insurer?

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What is a retroactive date?

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A retroactive date is the earliest date from which a claim can arise and still be covered under your policy. Professional Indemnity and certain other claims-made policies will only respond to claims arising from acts, errors or omissions that occurred on or after the retroactive date listed in your policy schedule. If an incident occurred before your retroactive date, it typically will not be covered even if the claim is made during the current policy period. Maintaining continuous cover without gaps helps protect your retroactive date — check your policy schedule or ask your broker if you are unsure of your retroactive date.
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What is a retroactive date?

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