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Industrial Special Risks cover for buildings, stock, plant & equipment, plus business interruption.
Industrial Special Risks, also called ISR insurance, is commercial property insurance for bigger or complex sites and businesses with values from a minimum of $5-10m in asset value. It can help cover buildings, stock and equipment and lost income after insured damage. Ready to help protect your assets?
For larger Australian businesses, one major property loss can disrupt operations and cash flow fast. ISR insurance may help with repair costs, damaged assets and lost income after an insured event, so recovery can feel more manageable.
Industrial Special Risks, also called ISR insurance, is commercial property insurance for bigger or complex sites and businesses with values from a minimum of $5-10m in asset value. It can help cover buildings, stock and equipment and lost income after insured damage. Ready to help protect your assets?
For larger Australian businesses, one major property loss can disrupt operations and cash flow fast. ISR insurance may help with repair costs, damaged assets and lost income after an insured event, so recovery can feel more manageable.
Businesses
Customer Rating
Insurance Partners
Businesses covered
Coverage highlights
Here’s what this policy typically helps with. Exact cover depends on your insurer and policy wording.
Designed to cover repair or replacement of your premises after insured events like fire, storm, explosion or malicious damage.
May include reasonable temporary repairs and professional fees (like architects or engineers) needed to reinstate your property.
If property damage stops you trading, ISR insurance can help with lost gross profit and increased costs to keep operating (within limits).
Business property cover for raw materials, work in progress and finished stock if it’s damaged at the insured location.
Commercial asset insurance for things inside the building, like fit-out, tools and business equipment.






Designed to cover repair or replacement of your premises after insured events like fire, storm, explosion or malicious damage.

May include reasonable temporary repairs and professional fees (like architects or engineers) needed to reinstate your property.

If property damage stops you trading, ISR insurance can help with lost gross profit and increased costs to keep operating (within limits).

Business property cover for raw materials, work in progress and finished stock if it’s damaged at the insured location.

Commercial asset insurance for things inside the building, like fit-out, tools and business equipment.
Claims examples
Simple, real-world examples to help you better understand how coverage might work with this policy.
A delivery truck reverses into your roller door and knocks a wall panel out. Racking collapses and pallets of goods are damaged. The loading bay is unsafe, so you divert deliveries and operate at lower capacity until repairs are complete.
Impact by a vehicle can be covered damage to your building and contents. If operations drop, Section 2 may cover lost gross profit.
A pipe bursts in the ceiling over the weekend and water floods the office and storeroom. Floors buckle, computers fail and boxed stock is soaked. You need drying fans, repairs and replacement equipment, plus extra time to get back to normal.
Water discharged from a burst pipe or sprinkler can be covered damage. If you are shut down, Section 2 may cover lost gross profit.
A severe storm rips sections of roof sheeting off your premises. Wind-driven rain gets into the warehouse and ruins cartons, packaging and some electrical boards. You need emergency tarps, a roofer and a full internal clean before reopening.
Storm, wind and rainwater damage are common insured events. If trading stops, Section 2 may cover lost gross profit and extra costs.
An electrical fault starts a fire in your workshop after hours. Sprinklers slow it down, but smoke damages stock and machinery. The building needs repairs and you cannot trade for weeks while clean-up, drying and safety checks happen.
Material Damage is designed to cover repairs or replacement after fire and smoke. If Section 2 applies, it may cover lost gross profit.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Limits and sub-limits might apply. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
Benefits
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Who it’s for
Types of businesses who might be contractually required or recommended to take out this insurance.
Big premises with fit-out, signage and stock can be costly to restore after fire or storm. ISR can help cover the building and contents and business interruption so you can keep paying key costs while repairs happen.
High-value inventory and busy dispatch areas mean big losses when things go wrong. ISR may suit businesses needing commercial property insurance for stock and equipment, plus help with lost profit if damage forces a shutdown.
Cold rooms, ovens and processing lines are expensive to fix and hard to replace fast. ISR can help if insured damage stops production, covering the building and equipment, spoiled stock where covered and business interruption during downtime.
Warehouses hold large volumes of stock and depend on safe loading areas. If storm damage, impact or water damage ruins goods or shuts the site, cover may help with property repairs, damaged stock and the costs of keeping deliveries moving.
Factories often rely on specialised plant and constant production. If fire, storm or a burst pipe damages the site, ISR insurance can help cover repairs, replacement of equipment and stock and income lost while you get back up and running.






Big premises with fit-out, signage and stock can be costly to restore after fire or storm. ISR can help cover the building and contents and business interruption so you can keep paying key costs while repairs happen.

High-value inventory and busy dispatch areas mean big losses when things go wrong. ISR may suit businesses needing commercial property insurance for stock and equipment, plus help with lost profit if damage forces a shutdown.

Cold rooms, ovens and processing lines are expensive to fix and hard to replace fast. ISR can help if insured damage stops production, covering the building and equipment, spoiled stock where covered and business interruption during downtime.

Warehouses hold large volumes of stock and depend on safe loading areas. If storm damage, impact or water damage ruins goods or shuts the site, cover may help with property repairs, damaged stock and the costs of keeping deliveries moving.

Factories often rely on specialised plant and constant production. If fire, storm or a burst pipe damages the site, ISR insurance can help cover repairs, replacement of equipment and stock and income lost while you get back up and running.
Exclusions
Common examples of what is generally outside cover. Check the insurer policy wording to confirm the details.
Heavy rain causes a nearby creek to break its banks and water enters your premises. Stock is ruined and electrics need replacing. You also lose trade while the site is dried out. The loss is from rising floodwater, not a burst pipe.
Flood and sea water are often excluded unless flood is added in the schedule. Storm damage is treated differently, so check the wording.
A drum of chemical cleaner tips over in your warehouse and soaks into the concrete. You must shut down and bring in specialists to test, remove contaminated material and clean the site so you can reopen safely and meet regulator requirements.
Most ISR policies exclude pollution or contamination clean-up costs, unless limited cover applies after a listed insured event.
You install new piping and a joint fails because it was fitted incorrectly. Water damages the wall and floor. The claim includes the cost to redo the bad work, plus the cost to repair the surrounding area that was soaked in the leak.
Faulty workmanship or design errors are typically excluded. Cover may apply only to the resulting damage, not fixing the defect.
A roof slowly leaks over months and moisture warps timber and plaster. Nothing sudden happens. By the time you notice, the damage is widespread and the building needs major repairs, even though there was no specific storm or accident you can point to.
ISR usually excludes gradual deterioration and wear and tear. It’s built for sudden, unexpected damage, not maintenance issues.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Important: These scenarios are examples only. Policy exclusions may differ between insurers and policy wordings. Limits and sub-limits might apply. Always refer to your specific policy wording for complete details.
Price factors
Your premium is based on your details and the cover options you choose. There is no one set price for every business.
Your location, building type and construction matter. Insurers consider hazards like flood zones, bushfire exposure, security and how easy it would be to repair or rebuild after damage at that address.
Higher declared values for buildings, contents, plant and stock usually mean a higher premium. Accurate values help avoid underinsurance and make sure your commercial property insurance matches what it would cost to replace.
What you do on-site changes the risk. Manufacturing, storage of flammables, hot works, or heavy machinery can increase risk. Insurers also look at housekeeping, maintenance and safety systems used day to day.
A higher excess can reduce premium, while a lower excess can cost more. Premium is also affected by add-ons like business interruption period length, higher limits and optional extensions under ISR insurance.
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